Senior Application Analyst - Epic Ambulatory

UHS of Delaware, Inc. - Corporate Office; King of Prussia (PA); On-site; USD 85,000 - 125,000; Full time

Job summary

Universal Health Services, Inc. in King of Prussia, PA, seeks a Sr.

Application Analyst – Epic Ambulatory to lead advanced implementation activities, design, testing, training, go-live and support across UHS facilities. The role involves hands-on configuration, coordinating work across IS and user teams, monitoring issues post‑go live and ensuring project milestones are met while upholding UHS PM standards and training staff.

Responsibilities

• Collaborates with users, vendors, and IS staff to develop/modify system specifications.
• Provides advanced design solutions for applications and prepares documentation.
• Supervises test data development, system testing and documentation for all lifecycle phases.
• Performs QA on application functionality.
• Resolves implementation-related Customer Support Center tickets.
• Adheres to UHS Project Management standards and reports deviations.
• Oversees user training in operating procedures for applications.
• Provides support and project direction to UHS entities as needed.
• Recommends and implements controls to protect UHS assets.

Job description

Responsibilities

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

The Corporate Information Services Department is seeking a dynamic and talented Sr. Application Analyst – Epic Ambulatory.

The Sr. Application Analyst – Epic Ambulatory performs advanced implementation activities related to UHS Information applications, including coordination of Implementation Planning, Design, Testing, Training, Go‑live and Support activities across all UHS owned facilities. Performs hands on application configuration and related testing. Participates in monitoring facility issues post go‑live and maintains responsibility for their resolution. Coordinates work assignments between team members in order to meet deadlines and ensure continued progress toward assignment completion.

Key responsibilities include:

System Implementation:

• Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
• Provides advanced design solutions for applications and prepares the appropriate documentation.
• Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
• Performs Q/A on application functionality.
• Researches and resolves implementation‑related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Oversees the training of users in operating procedures for application.
• Provides support and project direction to UHS entities as needed.
• Recommends and implements controls and procedures to protect UHS assets from intentional or inadvertent modification, disclosure or destruction.

System Maintenance/Support:

• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Adheres to UHS Service Level and Change Management Policies.
• Provides on‑call support as scheduled.
• Establishes and maintains regular communications with user community.

Administration and Oversight:

• Effectively trains analysts in performance of their duties as required.
• Provides technical support and guidance to other team members as required.
• Maintains Service Excellence principles.
• Prepares