Senior Animal Care Attendant

City of El Paso; El Paso (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

The City of El Paso is seeking a dedicated Animal Care Attendant to join the Animal Services team. You will care for impounded animals, assist with adoption and fostering programs, and serve as a front-line contact for the public.

Under supervision, you will supervise other attendants, perform daily kenneling tasks, maintain records, and coordinate transfers. A valid Texas driver's license and at least one year of animal welfare experience are required.

Qualifications

• 1 year of animal welfare experience required.
• Valid Texas Class C Driver's License by date of appointment.
• Ability to supervise Animal Care Attendants and train new staff.
• Daily duties include feeding, cleaning kennels, transporting animals, and assisting with foster/transfer/TNR programs.

Responsibilities

• Care for impounded animals and monitor welfare.
• Provide excellent customer service and assist public with reclaiming, adopting, fostering, and surrendering animals.
• Maintain daily records including inventory, diet, weight fluctuations, behavior, and medications.
• Serve as lead worker to guide, monitor, and train other staff.

Skills

Animal care

Customer service

Record keeping

Training others

Education

High School Diploma or GED

Job description

MOS Code: 68T (Army)

Education and Experience

High School Diploma, GED, or higher and one (1) year of animal control or attendant welfare experience. Experience includes but is not limited to companion pet care, husbandry, or animal training.

Licenses and Certificates

Valid Texas Class "C" Driver's License or equivalent from another state by the date of appointment.

Under general supervision, performs various animal welfare duties caring for impounded animals. While providing excellent customer service, and serving as a point of contact for the incoming and outgoing animals throughout the organization.

Ability to work under indirect supervision to ensure animal welfare and daily duties are being carried out while overseeing the duties and work progress performed by Animal Care Attendants. Have the capability to work in a variety of specialized programs including the Foster, Transfer, and TNR programs with supervisors or in the absence of a supervisor. Required to assist in the training of all new Animal Care Attendants.

Care for a variety of animals involving feeding, watering, and daily observations. Responsible for the daily cleaning and disinfecting of assigned kennels, yards, and equipment. Maintain assigned equipment, and supplies, and reporting any needed repairs to a supervisor. Transporting/transferring animals within the shelter and between shelters, pairing, and enrichment of animals. Reporting any observed behavior or medical concerns to the Animal Services Supervisor. Assist the public in regards to reclaiming, adopting, fostering, and surrendering pets. Including administering microchips and preventative vaccinations. Daily record keeping of the animals in assigned areas, including daily inventory, diet, weight fluctuations due to food consumption, behavior, and medications.

Processing adoptions and fosters, by providing excellent customer service within the organization and off-site events. Involves: Reviewing adoption and foster applications submitted by the public based on written guidelines and finalization of those applications electronically. Provide the public with resources and education about proper animal care, husbandry, and responsible pet ownership. This includes conversing with outside organizations and rescue groups. Also protecting all confidential information, including customers, animals, and internal communications. Additional duties include answering emails, and phones, taking photos and videos of adoptable pets, scheduling surgery appointments, and other administrative work.

Serve as designated lead worker. Involves: Guide, monitor, and train less knowledgeable employees. Schedule and assign work. Review and check work. Guide others in work processes. Recommend areas for employee skills improvement. Provide input to employee performance evaluation process.