Senior Analytics Manager - Search Ontology

Caterpillar; Chicago (IL); On-site; USD 140,000 - 180,000; Full time

Job summary

Caterpillar is seeking a Senior Analytics Manager - Search Ontology to define the future of on-site analytics for its Caterpillar Digital and Data initiatives. You will lead multiple software-engineering teams, craft a long-term vision for a scalable search platform, and drive data-driven improvements across ecommerce and web properties.

Responsibilities include building analytics architecture, mentoring engineers, and introducing NLP, vector search, and personalization to boost relevance and

Qualifications

• Experience as a Software engineering manager, Software Architecture manager, Software product manager handing 15+ team members (multiple Pods)
• Bachelor's in Marketing, Statistics, Computer Science, Economics, Mathematics, Engineering, Finance, or related field.
• Advise clients on enterprise information architecture, ontology design, metadata manag

Responsibilities

• Define and implement a long-term technical vision for the search analytics platform to ensure scalability and adaptability to growing data volumes and query complexity. Understand major product and service groups and apply that knowledge across business scenarios.
• Build detailed analytics architecture for search solutions specifically focused on websites and ecommerce.
• Responsible for recruiting, managing, and mentoring one or multiple teams of software engineers to achieve shared departmental objectives. Use leadership strategies to align teams around shared objectives and outcomes.
• Introduce advanced capabilities such as NLP, vector search, and personalization to enhance relevance and accuracy.
• Use structured delivery methods to manage new or enhanced software products.
• Design and maintain integrations across platforms, systems, and software packages.
• Apply testing processes and tools to ensure high-quality software solutions.
• Manage IT services and oversee reliable service operations.
• Build search capabilities with measurable KPIs (e.g., CTR, Query Distribution, Zero Search) and leverage analytics to continuously improve search performance.
• Partner with product managers, data scientists, and engineering leaders to align search initiatives with business objectives

Skills

Leadership

Software architecture

Search analytics

NLP

Vector search

Personalization

Stakeholder collaboration

Education

Bachelor's degree in Marketing, Statistics, Computer Science, Economics, Mathematics, Engineering, Finance, or related field

Job description

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

Job Summary

eCommerce and our websites are the key digital enabler to Caterpillar's aftermarket parts and services growth strategy. Delivering on the Caterpillar brand promise of premium, high-quality solutions is an important element in accelerating the development and deployment of Caterpillar's expanded capabilities in eCommerce.

The Senior Analytics Manager - Search Ontology is responsible for setting the technical direction and overseeing the execution of advanced search analytics solutions. This role combines strategic vision, hands‑on technical expertise, and leadership to build scalable, high‑performance search platforms that deliver exceptional user experiences. Success in this role requires initiative, curiosity, and a self‑starting mindset - someone who can function as a data entrepreneur: discovering and connecting data across domains to drive business value in a complex enterprise environment.

What You Will Do:

• Define and implement a long‑term technical vision for the search analytics platform to ensure scalability and adaptability to growing data volumes and query complexity. Understand major product and service groups and apply that knowledge across business scenarios.
• Build detailed analytics architecture for search solutions specifically focused on websites and ecommerce.
• Responsible for recruiting, managing, and mentoring one or multiple teams of software engineers to achieve shared departmental objectives. Use leadership strategies to align teams around shared objectives and outcomes.
• Introduce advanced capabilities such as NLP, vector search, and personalization to enhance relevance and accuracy.
• Use structured delivery methods to manage new or enhanced software products.
• Design and maintain integrations across platforms, systems, and software packages.
• Apply testing processes and tools to ensure high‑quality software solutions.
• Manage IT services and oversee reliable service operations.
• Build search capabilities with measurable KPIs (e.g., CTR, Query Distribution, Zero Search) and leverage analytics to continuously improve search performance.
• Partner with product managers, data scientists, and engineering leaders to align search initiatives with business objectives
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What you will have:

• Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
• Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
• Software Development: Knowledge of software development tools and activities; ability to produce software products or systems in line with product requirements.
• Software Development Life Cycle: Knowledge of software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace.
• Software Integration Engineering: Knowledge of software integration processes and functions; ability to design, develop and maintain interfaces and linkage to alternative platforms and software packages.
• Software Product Design/Architecture: Knowledge of software product design; ability to convert market requirements into software product design.
• Software Quality Assurance and Testing: Knowledge of software quality assurance and testing; ability to apply appropriate processes, tools, and techniques for assuring a high level of quality in computer software products and systems.
• IT Service Management (ITSM): Knowledge of Information Technology (IT) service; ability to manage IT services and oversee service operations.

Consideration for top candidates:

• Experience as a Software engineering manager, Software Architecture manager, Software product manager handing 15+ team members (multiple Pods)
• Bachelor's in Marketing, Statistics, Computer Science, Economics, Mathematics, Engineering, Finance, or related field.
• Advise clients on enterprise information architecture, ontology design, metadata manag