Senior Analytics Manager, Customer Data Quality

PNC Financial Services Group, Inc.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 123,000 - 275,000; Full time

Job summary

PNC Financial Services Group, Inc. in Pittsburgh (with options in Philadelphia, Cleveland, DC, or Tyson's Corner) seeks a Senior Business Analytics Manager to lead analytics and data management across the customer data domain, focusing on data quality, governance, and regulatory compliance.

You will partner with business, risk, legal, and technology teams to define data requirements, address control gaps, and deliver auditable solutions that support enterprise standards and regulatory

Qualifications

• 8+ years of experience in Data Analytics, BI, or decision-support roles.
• Strong experience presenting complex analytics to executives and cross-functional teams.
• Experience in Risk, Governance, Compliance, or Regulatory initiatives.

Responsibilities

• Lead analytics and data management initiatives across customer-domain data.
• Define, implement, and monitor data quality rules and thresholds.
• Analyze customer data across source systems and downstream apps to identify gaps.
• Build dashboards and reports using Tableau or Power BI.
• Document data definitions, lineage, and business rules with stakeholders.
• Support regulatory compliance and risk management through traceable analyses.

Skills

Data Analytics

SQL

Python

Data Governance

Data Quality

Stakeholder Management

Risk & Compliance

Tableau/Power BI

Executive Communication

Leadership

Education

Bachelor's degree

Tools

Tableau

Power BI

Python

SQL

Job description

PNC Financial Services Group, Inc. in Pittsburgh (with options in Philadelphia, Cleveland, DC, or Tyson's Corner) seeks a Senior Business Analytics Manager to lead analytics and data management across the customer data domain, focusing on data quality, governance, and regulatory compliance.

You will partner with business, risk, legal, and technology teams to define data requirements, address control gaps, and deliver auditable solutions that support enterprise standards and regulatory