Senior Analyst, Vendor Management

SmartRecruiters, Inc.; North Chicago (IL); On-site; USD 85,000 - 162,000; Full time

Job summary

AbbVie in the United States (Illinois) seeks a Senior Analyst, Vendor Management to oversee the vendor education/training program and ensure compliance across meetings and events. You will partner with SMEs to deliver training, maintain master data, and support policy adherence in a complex, cross-functional environment.

The role emphasizes cross-cultural collaboration, strong communication, and the ability to lead without direct authority while managing multiple initiatives and timelines.

Qualifications

• 4-5 years in vendor management, meetings & events, training, or compliance.
• Strong ability to build cross-functional relationships and accountability.
• Excellent written and verbal communication, adaptable across audiences.
• Experience with coordinating multiple priorities and delivering on deadlines.

Responsibilities

• Directs vendor education and training initiatives with SMEs.
• Maintains training master data, completion records, and supporting docs.
• Supports audit and compliance requests by gathering documentation.
• Executes and maintains vendor monitoring plans under MSAs and SLAs.
• Develops vendor KPIs for monthly, quarterly, and annual reviews.
• Collaborates with stakeholders to support governance, training, and operations.
• Operates independently within defined expectations and deadlines.

Skills

Vendor management

Training & education

Compliance

Cross-functional collaboration

Communication

Project management

Tools

MS Office

Smart Sheet

Job description

• Compensation: USD 84,500 - USD 162,000 - yearly

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube.

Job Description

The Senior Analyst, Vendor Management role provides direct oversight for basic and routine elements of FSS M&E’s Vendor Management program for all Headquarters-funded Meetings & Events. The successful candidate will demonstrate: the ability to build and maintain internal and external partnerships, superb people and communication skills, written and oral presentation skills that are persuasive, accurate, and tailored to the specific audience in a professional tone, the ability to operate in a cross-cultural and complex matrix environment, and, most importantly, the ability to lead without direct authority.

Responsibilities

• Directs the development, coordination, and administration of vendor education and training initiatives. Partners with subject-matter experts (SMEs) to maintain and deliver FSS M&E’s comprehensive vendor training program and supports the delivery of moderately complex AbbVie and FSS M&E policies, procedures, and compliance requirements.
• Maintains accurate and audit-ready training master data, including vendor training assignments, completion records, and supporting documentation. Consults regularly with Vendor Managers and leadership to evaluate training effectiveness and implement structured learning opportunities to address identified needs.
• Supports the timely fulfillment of audit and compliance requests by gathering, validating, and maintaining required training and vendor oversight documentation.
• Executes and maintains vendor monitoring plans to assess compliance with Master Service Agreements (MSAs), applicable policies and procedures, and Service Level Agreements (SLAs) at both the team and individual levels. Monitoring may include compliance, budget management, customer service, quality, and adherence to key milestones.
• Proactively partners with Vendor Managers and leadership to develop, maintain, and communicate vendor performance metrics and key performance indicators (KPIs) based on established criteria for monthly, quarterly, and annual business reviews.
• Assesses vendor performance trends, identifies potential risks and areas requiring remediation, and supports the investigation and resolution of performance issues. Helps develop and implement sustainable solutions to ensure required performance, compliance, quality, and service standards are consistently achieved.
• Conducts routine reviews of AbbVie and FSS M&E policies and procedures and reviews individual vendor standard operating procedures (SOPs) against AbbVie training materials at least annually to confirm alignment with applicable policies, processes, and requirements.
• Oversees the FSS M&E travel desk by providing guidance and coaching to the external supplier, supporting adherence to applicable policies and procedures, helping resolve operational issues, and facilitating compliant financial commitments.
• Collaborates cross-functionally with OEC, FCT, Transparency, Legal, Procurement, and other stakeholders to develop materials, coordinate initiatives, and deliver projects that support vendor governance, compliance, training, and operational effectiveness.
• Operates independently within well-defined expectations, taking accountability for assigned responsibilities, meeting established deadlines, maintaining accurate records, escalating risks appropriately, and following through on commitments and deliverables.

Qualifications

• 4-5 years’ work experience in vendor management, meetings & events, training, compliance, or equivalent work experience, with exposure to business functions such as compliance, audit, legal, regulatory affairs, or finance.
• Demonstrated ability to build and maintain strong, collaborative relationships with cross-functional stakeholders, fostering effective communication, alignment, and partnership while taking accountability for commitments, coordinating priorities, and delivering successful outcomes.
• Demonstrated consistent attention to detail and critical-thinking skills, with the ability to analyze information, identify issues, and make sound, well-informed decisions.
• Demonstrated exceptional written and verbal communication skills, with the ability to convey complex information clearly, collaborate effectively with diverse stakeholders, and tailor messages to different audiences.
• Demonstrated experience in project management with the ability to manage multiple activities, competing priorities, and cross-functional deliverables while meeting tight deadlines, maintaining accurate documentation, and ensuring adherence to applicable policies, procedures, and regulatory requirements. Strong data entry skills and ability to use MS Office products & Smart Sheet

Preferred: Experience supporting onboarding, including coordinating training activities, maintaining completion records, communicating requirements, and helping ensure smooth and effective transitions.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographiclocation,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company'ssoleandabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.