Senior Analyst, US International Tax

Servicenow; Santa Clara (CA); On-site; USD 116,000 - 192,000; Full time

Benefits offered by this job

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Health plans

Job summary

ServiceNow in Santa Clara, CA seeks a Sr Analyst, US International Tax to support provision and compliance for global operations. You will prepare workpapers for GILTI and other areas, assist with compliance filings, and develop tax modeling to project ETR and cash tax impacts, while promoting an AI-driven workflow culture.

The role requires CPA or JD with 5+ years in tax, and offers a base pay with equity and benefits. On-site in Santa Clara with flexible work options where applicable.

Qualifications

• CPA, JD, or equivalent professional certification required.
• 5+ years of progressive tax experience in public accounting (Big 4 or equivalent) and/or industry roles.
• Strong technical knowledge of U.S. international tax rules with experience in multinational tax operations, tax provision and compliance.

Responsibilities

• Support the US international quarterly and year-end tax provision process and related workpapers.
• Assist US international tax compliance processes (e.g., 5471, 8858, 8865, 8991, 8992, 1118).
• Prepare tax memos and maintain audit-ready tax documentation and materials.
• Develop advanced tax modeling to project ETR and cash tax impacts for cross-border projects.
• Drive AI-first initiatives by identifying automation opportunities and translating tax needs into technical specs.

Job description

The Sr Analyst, US International Tax reports to the Director, US International Tax. This position will support the US International tax provision and compliance functions. The successful candidate will operate independently in a fast-paced, dynamic environment while building and maintaining strong working relationships across the organization and with external advisors. This position will be based in Santa Clara, California, USA.

What you get to do in this role:

• Support the US international quarterly and year-end tax provision process, including preparation of workpaper for GILTI, FDDEI, BEAT, Subpart F, foreign tax credits (FTCs), Section 987, Section 174, CAMT and other relevant areas.
• Support the US international tax compliance processes (e.g., 5471, 8858, 8865, 8991, 8992, 1118), ensuring accuracy and timely submission.
• Support tax-related administrative and operational matters as needed such as applying for EIN, tax residency certificates, preparation of W-8BEN, 8832, etc.
• Prepare tax memos related to tax positions taken and required disclosures; maintain audit-ready tax documentation and technical support materials.
• Assist the team in developing advanced tax modeling capabilities. Prepare tax modeling to project annual Effective Tax Rate (ETR) and cash tax impacts to evaluate cross-border transactions, entity structures, and other strategic business projects.
• Champion an "AI-first" culture within the global tax team by driving continuous learning and upskilling initiatives. Identify automation opportunities, translate tax complexities into technical requirements, and support the rollout of modern AI-driven workflows for US International tax provision and compliance processes.
• Assist preparation of response to tax audit information requests.
• Monitor and analyze changes in domestic and international tax laws and regulations; assess their impact on the company and recommend proactive responses to relevant stakeholders.
• Support ad hoc projects and special assignments as needed.

Qualifications

• CPA, JD, or equivalent professional certification required; MST, LLM, or additional advanced degree preferred.
• 5+ years of progressive tax experience in public accounting (Big 4 or equivalent) and/or industry roles; experience with large U.S.-based multinationals or SaaS companies is strongly preferred.
• Strong technical knowledge of U.S. international tax rules with experience in multinational tax operations, tax provision and compliance.
• Excellent analytical and financial modeling capabilities, including experience with tax modeling.
• Solid skills in tax research, technical analysis, and documentation to support and defend tax positions; ability to maintain audit-ready documentation.
• Strong critical thinking skills, highly organized, detail-oriented, and self-motivated, with strong project management skills and the ability to manage multiple priorities in a fast-paced, evolving environment.
• Team player who builds strong working relationships across departments and demonstrates collaborative problem-solving.

Pay & Benefits

For positions in this location, we offer a base pay of $116,400 - $192,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts.

• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan
• family leave programs

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative