Senior Analyst, Retirement

West Pharmaceutical Services; Exton (PA); On-site; USD 85,000 - 110,000; Full time

Job summary

West Pharmaceutical Services in Exton, PA, is seeking an HR Total Rewards Benefits specialist to administer U.S. retirement programs (401(k), Non‑Qualified Plans) and manage day‑to‑day plan operations.

This hybrid role requires onsite at least 3 days per week and offers opportunities to educate employees and improve processes. You will liaise with vendors, auditors and payroll, handle filings such as 5500s, and work with HRIS systems to support retirement education materials and communications.

Qualifications

• Bachelor's degree in HR, Business, or related field or equivalent experience
• Minimum 3 years of work related experience
• Pension and Health & Welfare experience a plus

Responsibilities

• Provide retirement plan support for employees and retirees.
• Process interface files and invoices with vendors.
• Liaise with 401(k) and NQP vendors, auditors and counsel.
• Identify process improvements and efficiencies.
• Assist with government filings including 5500s and audits.
• Develop education materials with payroll and HR teams.
• Support payroll, insurance carriers and service providers.
• Perform other duties as assigned.

Skills

Analytical skills

Communication skills

Team player

Problem-solving

Detail oriented

Education

Bachelor's degree in HR or related field

Tools

UKG

Kronos

SAP

Job description

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week.

Who We Are

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

• As a member of the HR Total Rewards Benefits team, this position has primary responsibility for the administration of the U.S Retirement programs (401(k), Non‑Qualified Plans) as well as day‑to‑day operations of the plans.
• Additional responsibilities may include program reviews and employee education, training and assistance.

Essential Duties and Responsibilities

• Provide support and counseling for retirement plans for all employees and retirees.
• Processing of interface files and invoices with third party vendors.
• Liaison for the 401(k) and NQP vendor, outside auditors, consultants and legal counsel.
• Streamline and identify current process for continuous improvement.
• Assist with government filings including 5500s, plan audits, non‑discrimination testing and compliance with Sarbanes Oxley.
• Work in tandem with the Communications Department and retirement vendor in developing benefit plan employee education and communication materials, including maintenance of program information for employee access.
• Serve as liaison with the payroll department, insurance carriers and service providers.
• Performs other duties as assigned based on business needs.

Education

• Bachelor's Degree in HR, Business, or related field or equivalent experience required

Work Experience

• Minimum 3 years of work related experience
• Pension and Health & Welfare experience a plus.

Preferred Knowledge, Skills and Abilities

• Retirement plans / service delivery experience
• Advanced Excel skills
• Must have demonstrated problem‑solving skills
• Must be flexible and able to work in a fast‑paced environment with changing priorities
• Must be able to work independently and also be a strong team player
• Strong attention to detail; excellent analytical skills
• Excellent interpersonal skills with the ability to communicate with various levels and functions within the organization.
• Experience with HRIS and payroll systems such as UKG, Kronos and SAP

License and Certifications

• SHRM, CEBS, or other designation a plus

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary‑Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

• Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position operates in a professional office environment. May stand or sit for extended periods of time
• Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
• Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
• Read and interpret data, information and documents
• Must maintain the ability to work well with others in a variety of situations
• Must be able to multi‑task, work under time constraints, and prioritize
• Ability to make independent and sound judgments
• Observe and interpret situations, analyze and solve problems

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [e-mail]. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.