HR Associate

West Pharmaceutical Services, Inc; Exton (PA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Tuition assistance

Leadership development

Job summary

West Pharmaceutical Services, Inc is seeking an HR Associate in Exton, PA. This hybrid role requires onsite presence a minimum of three days per week and involves partnering with department leaders, supporting talent acquisition, onboarding, benefits, payroll, and HR policies.

The position focuses on employee relations, performance management, policy implementation, recruitment, and compliance across business clients, with opportunities to contribute to West's culture and growth.

Qualifications

• Bachelor's Degree in HR or related field required.
• Minimum 3 years HR experience.
• Experience with HR business systems (e.g., Ultimate, SAP HCM) and MS Office.
• Excellent verbal and written communication skills.
• Self-organization, time management, and prioritization.

Responsibilities

• Provide HR business partner support across assigned business clients within designated location.
• Support the implementation of global human resource initiatives under the direction of the HR leadership team.
• Provide HR support in acquiring, developing and retaining talent, including background checks, interviews, onboarding, etc.
• Provide HR clarification around benefits, payroll, HR policies and practices to employees.
• Enter employee information into the HRIS system for processing (new hires, terminations, promotions, leaves, etc.).
• Support HR in performance management cycles within the West Talent Gateway system, including data gathering and communications for compliance.
• Serve as HR liaison between local and global HR functions to ensure consistent practices.
• Participate in HR forums to advance the HR value proposition.

Skills

HR experience

Communication skills

Team player

MS Office

Education

Bachelor's degree in HR or related field

Tools

HRIS systems (Ultimate, SAP HCM)

MS Office

Job description

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Title: HR Associate

Requisition ID: 75271

Date: Jul 30, 2026

Location: Exton, PA, US, 19341

Department: Human Resources

Description: This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week.

No relocation is provided for this opportunity.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World war 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

This role will support team members, enable growth, provide high touch employee service, and be an advocate of West's culture and mission. You will be a trusted advisor to our departmental leaders, partnering to build and strengthen their high‑performing teams and ensuring we are making the right people decisions. You will support our employees as a true advocate to help them grow and thrive. This position carries out responsibilities in the following functional areas: employee relations, performance management, onboarding, policy implementation, recruitment/employment, and employment law compliance.

Essential Duties and Responsibilities

• Provide HR business partner support across all assigned business clients within designated location.


• Support the implementation of global human resource initiatives under the direction of the HR leadership team.


• Provide the appropriate HR support in the acquisition, development and retention of talent, working in close collaboration with talent acquisition teams; including back ground checks, scheduling interviews, greeting candidates upon arrival, new‑hire onboarding, etc.


• Provide HR clarification around benefits, payroll, HR policies and practices to employees.


• Enter employee information into the HRIS system for processing (i.e., new hires, terminations, promotions, leave of absences, etc.).


• Support HR in performance management cycles within the West Talent Gateway system, including gathering data and sending emails to ensure compliance.


• Serve as HR liaison between the local and global HR functions depending on business issue. Ensure that consistent practices are maintained between HR and the business.


• Actively participate in HR forums to further progress the organization’s HR value proposition.


• Consults with managers and supervisors regarding employee performance issues and assists with the disciplinary process by helping conduct employee termination discussions and mediating and assisting in solving employee performance and/or work issues.


• Collaborating with managers and Corporate HR Compensation on job reclassifications and writing of job descriptions.


• Workplace planning to include assisting with and identifying personnel and training needs.


• Uses data, statistics, evidence‑based research, benchmarks, HR and business metrics to facilitate decision‑making.


• Other duties as assigned.

Education

• Bachelor's Degree in relevant business or human resources or equivalent experience required

Work Experience

• Minimum 3 years HR experience

Preferred Knowledge, Skills and Abilities

• Experience with HR business systems (i.e. Ultimate, SuccessFactors, SAP HCM) and MS Office applications.


• Proficiency in MS office (Word, Excel, PowerPoint).


• Team player actively contributing to positive team spirit.


• Excellent verbal and written communication skills.


• Works to the highest level of professional standards.


• Self-Organization, time management and prioritization. #LI-JJ1 #LI-HYBRID

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What We Offer

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week.

• Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.


• Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill‑certification initiatives.


• Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross‑functional collaboration.


• Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in orderto apply to West, please send an email to [e-mail] . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.