HR Associate

West Pharmaceutical Services; Exton (PA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Tuition assistance

Leadership development

Job summary

West Pharmaceutical Services is seeking an HR Business Partner to support our local business client groups. This role will partner with leadership to drive talent strategies, performance management, onboarding, policy implementation, and employment law compliance.

You will collaborate with global HR and talent acquisition teams to ensure consistent practices and strong employee relations. Requires a Bachelor's degree and at least 3 years HR experience within a high-volume environment.

Qualifications

• Bachelor's degree in HR or related field is required.
• Strong knowledge of HR systems and payroll processes.
• Experience with talent acquisition, performance management and employee relations.

Responsibilities

• Provide HR business partner support across designated clients within the location.
• Support global HR initiatives under HR leadership guidance.
• Assist with acquisition, onboarding, background checks, interviews, and new-hire onboarding.

Skills

HR systems

MS Office

Communication

Employee relations

Talent management

Education

Bachelor's Degree in HR or related field

Tools

Ultimate

SuccessFactors

SAP HCM

MS Office

Job description

Description

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week.

No relocation is provided for this opportunity. At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

Job Summary

This role will support team members, enable growth, provide high touch employee service, and be an advocate of West's culture and mission. You will be a trusted advisor to our departmental leaders, partnering to build and strengthen their high-performing teams and ensuring we are making the right people decisions. You will support our employees as a true advocate to help them grow and thrive. This position carries out responsibilities in the following functional areas: employee relations, performance management, onboarding, policy implementation, recruitment/employment, and employment law compliance.

Essential Duties And Responsibilities

• Provide HR business partner support across all assigned business clients within designated location.
• Support the implementation of global human resource initiatives under the direction of the HR leadership team.
• Provide the appropriate HR support in the acquisition, development and retention of talent, working in close collaboration with talent acquisition teams; including back ground checks, scheduling interviews, greeting candidates upon arrival, new-hire onboarding, etc.
• Provide HR clarification around benefits, payroll, HR policies and practices to employees.
• Enter employee information into the HRIS system for processing (i.e., new hires, terminations, promotions, leave of absences, etc.).
• Support HR in performance management cycles within the West Talent Gateway system, including gathering data and sending emails to ensure compliance.
• Serve as HR liaison between the local and global HR functions depending on business issue. Ensure that consistent practices are maintained between HR and the business.
• Actively participate in HR forums to further progress the organization’s HR value proposition.
• Consults with managers and supervisors regarding employee performance issues and assists with the disciplinary process by helping conduct employee termination discussions and mediating and assisting in solving employee performance and/or work issues.
• Collaborating with managers and Corporate HR Compensation on job reclassifications and writing of job descriptions.
• Workplace planning to include assisting with and identifying personnel and training needs.
• Uses data, statistics, evidence-based research, benchmarks, HR and business metrics to facilitate decision-making.
• Other duties as assigned.

Education

• Bachelor's Degree in relevant business or human resources or equivalent experience required

Work Experience

• Minimum 3 years HR experience

Preferred Knowledge, Skills And Abilities

• Experience with HR business systems (i.e. Ultimate, SuccessFactors, SAP HCM) and MS Office applications.
• Proficiency in MS office (Word, Excel, PowerPoint).
• Team player actively contributing to positive team spirit.
• Excellent verbal and written communication skills.
• Works to the highest level of professional standards.
• Self-Organization, time management and prioritization.

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What We Offer

• This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week
• Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.
• Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.
• Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.
• Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [e-mail] . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.