Senior Analyst, Process Improvement

Walmart; Sunnyvale (CA); On-site; USD 91,000 - 169,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Live Better U education

Job summary

Walmart in Sunnyvale, CA is seeking a Senior Analyst, Process Improvement to evaluate performance metrics, drive data-informed strategies, and partner with cross-functional teams to implement efficiency improvements.

The role focuses on Lean Six Sigma, process mapping, and change management to deliver sustainable gains across Seller Support operations, with a bonus program and comprehensive benefits.

Qualifications

• Lean Six Sigma and Six Sigma methodologies applied to process improvements.
• Strong ability to analyze performance metrics and translate data into actions.
• Experience leading cross-functional projects and organizational change.

Responsibilities

• Analyze performance metrics across functional areas to identify trends and improvements.
• Develop and present reports to support data-driven decisions.
• Lead process improvement initiatives with cross-functional teams using Lean Six Sigma.
• Monitor program performance, address post-implementation issues, and drive resolutions.
• Advise on risks, compliance, and best practices to ensure project success.
• Communicate with stakeholders to align strategies and processes.

Skills

Lean Six Sigma

Root cause analysis

Process mapping

Data analysis

Project management

Change management

Stakeholder communication

Cross-functional leadership

Education

Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field

Tools

None

Job description

Position Summary...

What you'll do...Role summary:

The Senior Analyst, Process Improvement, plays a critical role in evaluating performance metrics and driving data-informed strategies to enhance operational efficiency. This position partners with cross-functional teams to identify improvement opportunities, develop and implement process enhancements, and support transformational change initiatives. The role requires expertise in analyzing trends, managing projects, and communicating insights to influence decision-making at all levels. By applying industry best practices and organizational knowledge, the Senior Analyst ensures sustainable improvements that align with business objectives and promote long-term success across multiple functions.

About the team:

The Process Improvement team focuses on identifying, analyzing, and implementing enhancements to Walmart Seller Support business processes. The team drives continuous advancement by streamlining seller contacts and improving seller experiences on Walmart.com. Responsibilities include evaluating performance metrics, conducting thorough analyses, and executing strategic upgrades to optimize workflows, systems, and processes. The team collaborates across functions to ensure efficiency and effectiveness in Seller Support operations, supporting sustainable improvements that align with organizational goals and promote operational excellence.

What you'll do:

• Analyze performance metrics across functional areas to identify trends and recommend improvements.
• Develop and present reports to support informed business decisions.
• Lead process improvement initiatives by partnering with cross-functional teams and applying Lean Six Sigma methodologies.
• Monitor program performance, identify post-implementation issues, and drive resolution efforts.
• Advise on project risks, compliance, and best practices to ensure successful execution.
• Communicate effectively with stakeholders and influence decision-makers to align strategies and processes.

What you'll bring:

• Proven expertise in process improvement and organizational change management within complex business environments.
• Strong proficiency in Lean Six Sigma and Six Sigma methodologies, including root cause analysis and process mapping.
• Demonstrated ability to analyze performance metrics, interpret data trends, and provide actionable recommendations.
• Experience leading cross-functional projects and managing change initiatives to achieve sustainable operational improvements.
• Excellent communication skills with the ability to influence and collaborate effectively with stakeholders and executives.
• Skilled in project management, risk mitigation, and aligning operational strategies with business objectives.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For Information About Benefits And Eligibility, See One.Walmart.

The annual salary range for this position is $91,000.00 - $169,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 6 months' experience in consulting, project management, business strategy, or related area.

Option 2: 2.5 years' experience in consulting, project management, business strategy, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team

Masters: Business

Six Sigma - CertificationPrimary Location...

809 11th Ave, Sunnyvale, CA 94089-4731, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.