Senior Analyst, Process Improvement

Walmart; Bentonville (AR); On-site; USD 70,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase program

Paid time off

Job summary

Walmart is seeking a Senior Analyst, Process Improvement, to evaluate performance metrics and drive data-informed strategies that improve efficiency. You will partner with cross-functional teams to identify opportunities, implement enhancements, and support change initiatives across the organization.

The role emphasizes analytics, project management, and clear communication to influence long-term success. Reporting to the Marketplace Seller Performance team, you will develop and present

Qualifications

• Experience in process improvement and change management within complex environments.
• Strong analytical skills with data-driven decision making.
• Ability to lead cross-functional teams from planning to implementation.
• Excellent communication to influence stakeholders at all levels.

Responsibilities

• Analyze performance metrics across functions to identify trends and improvements.
• Develop and present reports to inform business decisions.
• Lead process improvement initiatives with cross-functional teams.
• Plan and execute change management projects with stakeholder buy-in.
• Monitor program performance and implement sustainable solutions.
• Provide guidance on policies, procedures, and best practices.
• Communicate with decision-makers to drive strategy.

Skills

Process improvement

Change management

Analytical thinking

Cross-functional leadership

Communication

Business process methods

Education

Bachelor’s degree or higher

Six Sigma Certification

Job description

Position Summary: The Senior Analyst, Process Improvement, plays a critical role in evaluating performance metrics and driving data-informed strategies to enhance operational efficiency. This position involves partnering with cross-functional teams to identify improvement opportunities, develop and implement process enhancements, and support organizational change initiatives. The role requires expertise in analyzing trends, managing projects, and communicating insights to influence decision-making. By applying industry best practices and ensuring compliance with company policies, the Senior Analyst contributes to sustainable process improvements that align with business objectives and support long-term success.

The Marketplace Seller Performance team drives operational excellence by collaborating across functions to enhance seller outcomes. This team leads change initiatives and manages projects focused on process improvements, leveraging data analysis and stakeholder engagement to identify opportunities. Members work closely with cross-functional partners to simplify workflows, monitor performance metrics, and support continuous improvement efforts. The team emphasizes accountability, clear communication, and strategic execution to align processes with business goals, ensuring sustainable and efficient operations that deliver measurable results and elevate overall marketplace performance.

What you’ll do

• Analyze performance metrics across functional areas to identify trends and recommend improvements.
• Develop and present reports to support informed business decisions.
• Lead process improvement initiatives by partnering with cross-functional teams to simplify operations and enhance efficiency.
• Plan and execute change management projects, ensuring alignment and adoption among stakeholders.
• Monitor program performance, identify post-implementation issues, and implement sustainable solutions.
• Provide expert guidance on policies, procedures, and best practices to support organizational goals.
• Communicate effectively with decision-makers to influence and drive strategic initiatives.

What you’ll bring

• Proven expertise in process improvement and organizational change management within complex business environments.
• Strong analytical skills with experience in data collection, root cause analysis, and interpreting performance metrics to drive actionable insights.
• Demonstrated ability to lead cross-functional teams and manage projects from planning through implementation, ensuring alignment with strategic objectives.
• Excellent communication skills to influence decision-makers and collaborate effectively with stakeholders at all levels.
• Knowledge of business process improvement methodologies and the ability to translate technical solutions into practical business applications.
• Experience in monitoring program performance and recommending sustainable improvements to support long-term business goals.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For Information About Benefits And Eligibility, See One.Walmart.

The annual salary range for this position is $70,000.00 - $130,000.00. Additional compensation includes annual or quarterly performance bonuses.

• Stock

Minimum Qualifications

• Option 1: Bachelor’s degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 6 months’ experience in consulting, project management, business strategy, or related area.
• Option 2: 2.5 years’ experience in consulting, project management, business strategy, or related area.

Preferred Qualifications

• Leading a cross-functional team
• Masters: Business
• Six Sigma - Certification

Primary Location: 1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.