Senior Analyst - MQ TPL Operations

GLOVIS America, Inc.; San Diego (CA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Health Care & Dependent Care Flexible…

Basic Life and AD&D as well as Short-…

Paid Vacation, Holidays, and Sick leaf

Hospital and Critical IllnessInsurance

Wellness Program and Gym Reimbursement

401(k) with Generous Matching

Referral Bonuses

Auto Allowance

Quarterly Employee Lunches, Summer…

Discretionary Bonuses

Tuition Reimbursement

Benefits may vary by location. All…

Job summary

GLOVIS America, Inc. in San Diego, CA seeks a Senior Logistics Analyst to support TPL operations, analyze KPI performance, and assist with TMS data management and tendering.

You will oversee outbound shipping, warehouse management tasks, and coordination with carriers, aiming to maximize efficiency and on-time delivery while maintaining high service levels.

Qualifications

• Excellent written and verbal communication skills.
• Problem-solving and critical thinking ability.
• Detail oriented.
• Experience with MS Word, MS Outlook, and MS PowerPoint.

Responsibilities

• Coordinate dedicated truck operations and load-out repositioning.
• Manage 3PL operations including intermodal, OTR, and cross-border between MX and SD.
• Oversee outbound LTL/FTL/IMC shipping and coordination.
• Develop and implement SOPs to maximize carrier utilization.
• Plan routes and balance inbound/outbound capacity to minimize empty miles.
• Assist outbound operation plans to achieve goals.
• Manage dispatching including carrier KPI, training, scheduling, monitoring.
• Respond to customer complaints.
• Monitor communications to ensure timely transport movements.
• Coordinate carrier workloads daily/weekly/monthly.
• Maintain TMS records for tracking and POD/invoicing.
• Provide first-class service to internal and external customers.
• Accurate input to TMS/WMS/YMS for shipments.
• Monitor on-time submissions and review PODs.
• Bilingual in Spanish preferred.
• Warehouse management.
• Develop and implement SOPs and KPI measurement.
• Assist with WMS training and data entry.
• Identify cost-savings opportunities while maintaining service.
• Asset management.
• Monitor track-and-trace reports.
• Monitor GPS dashboards.
• Ensure delivery dates are reflected in TMS.
• Assist inbound/outbound operations when needed.
• Inbound/outbound duties including scheduling shipments and dispatching equipment.
• Assist with claims management.
• Recommend and implement process improvements.
• Flexible team player for MQ-related projects.

Skills

Communication skills

Problem-solving

Detail oriented

MS Word

MS Outlook

MS PowerPoint

Education

High School or GED

Bachelor's Degree

Tools

MS Word

MS Outlook

MS PowerPoint

Job description

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Senior Logistics Analyst is Responsible for supporting TPL Operations, analyzing and implementing KPI performance, excellent KAM skills, and support with TMS data management/tendering, and Outbound LTL shipping/tendering. Additional core duties include Warehouse Management (WMS), Asset management (GPS/YMS), and Support Inbound/Outbound Operation management (TMS) as needed.

Responsibilities

• Dedicated Truck Operations / Reposition Load Out Coordination.
• Third party logistics operations. Including Intermodal, OTR, and Border crossing (MX Tijuana/San Diego)
• Outbound (LTL/FTL/IMC) shipping management and coordination.
• Develop & Implement SOP to ensure maximizing dedicated carrier utilization.
• Plan pre-determined routes, and balance both inbound and outbound capacity to minimize empty miles.
• Assist HOT in outbound operation / action plans to achieve periodic goals
• Manage all aspects of dispatching process, including carrier KPI management, training, scheduling, monitoring performance,
• and responding to customer complaints
• Monitor communication with all related parties to ensure timely transportation movements
• Coordinate daily/weekly/monthly workload to each responsible carrier.
• Maintain proper records (TMS) to track & trace movement data (document productivity & endure timely POD collection and
• invoicing
• Provide first class service levels for our Internal and External Customers.
• Accurate TMS, WMS, YMS data input for shipment and data management
• Monitor On-Time submission and review carrier PODs
• Excel (intermediate) skills required.
• Bilingual (Spanish) Language Highly preferred
• Warehouse Management
• Develop and implement SOP, measure and analyze KPI's
• Assist with WMS training and inputting information (as needed) to WMS.
• Identify Cost-savings opportunities while maintaining proper Customer Service levels
• Asset Management
• Monitor track and trace reports
• Monitor GPS Dashboards
• Ensure Delivery dates are accurately reflected in TMS
• Be available to Inbound operations and/or Outbound operations to provide operational support when needed.
• Inbound/Outbound duties may include scheduling shipments, and/or dispatching equipment for load-out or DWA
• Assist with Claims Management
• Recommend and implement strategies to continually improve department performance.
• Function as utility player to be able to take on additional project related to MQ operation

Compensation Range

$55,000 - $70,000 per year (Subject to Compensation Study Upon Candidate Selection)

Benefits Of Working At GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
• Benefits may vary by location. All benefits pursuant to Company policy

Skills & Qualifications

• Excellent written and verbal communication skills Required
• Problem-solving and critical thinking ability Required
• Detail oriented Required
• Experience with MS Word, MS Outlook, and MS PowerPoint Required

Education & Experience

• High School or GED Required
• Bachelors Degree Preferred
• 2-3 years of direct experience in Logistics, Transportation, SCM, or Warehousing

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing on scanner, tablet, and laptop
• Possibility of domestic travel - 10%
• Lift up to 20lbs
• Carry up to 20lbs
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the San Diego, CA office
• Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.