Senior Analyst, Laboratory Optimization

TAG - The Aspen Group; Chicago (IL); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

The Aspen Group (TAG) seeks a Senior Analyst, Laboratory Optimization to drive lab efficiency and profitability across Aspen Dental branded practices. You will analyze data, create KPI dashboards, and partner with Lab leadership and Field Operations to support growth goals.

You will develop reporting packages, provide data-driven recommendations, and help standardize best practices while balancing multiple priorities. Hybrid/remote work eligible.

Qualifications

• Bachelor's degree is preferred.
• 3–5 years of experience managing complex datasets and presenting to executive leadership.
• Detail oriented with strong problem-solving skills.
• Financial and analytical skills.
• Experience using AI to drive efficiency and analysis.
• Experience using PMO software such as Monday.com and Smartsheet.
• Excellent verbal and written communication skills.
• Ability to travel 10–15% domestically.
• Base Pay Range: $90,000-105,000 annually.
• Hybrid or remote work arrangement based on location near Chicago, IL or East Syracuse, NY offices.

Responsibilities

• Analyze data to drive improvement and produce KPI scorecards/dashboards.
• Assist internal and customer teams in planning and implementing continuous improvement projects.
• Provide weekly, mid-month, and month-end reporting packages to key stakeholders.
• Provide lab-related data and analysis to lab stakeholders based on trends.
• Build partnerships with Lab stakeholders and Implementation team for prioritization.
• Partners with Lab leadership to share feedback and opportunities for coaching.
• Drive end-to-end continuous improvement to achieve KPI goals.
• Provide strategic feedback and coaching to office teams.
• Develop job aids, email templates, and reporting decks to support field and lab teams.

Skills

Detail oriented

Financial analysis

Analytical thinking

Communication

AI experience

Education

Bachelor's degree

Tools

Monday.com

Smartsheet

Job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental,ClearChoiceDental Implant Centers,WellNow Urgent Care, Chapter Aesthetic Studio, andLovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior Analyst, Laboratory Optimization.

Summary:

The_Senior Analyst,Laboratory Optimization_role drives laboratoryefficiencyand profitability forthe Aspen Dental branded practices, with a focus onusing data analysis and operationalinsight andbest practicesto help practice owners make informed decisions to ensurepatients get the care they need and fulfill our mission. The Lab Optimization role partners with Field Operations and key Laboratory stakeholders toadviseon operational planningtosupportAspen's aggressivegrowthgoals.

Essential Functions, Job Duties & Responsibilities:

• Analyze data to drive improvement and produce regular KPI scorecards/dashboards,ensuring relevant data is shared.

• Assistinternal and customer teams inidentifying, planning, and implementing continuous improvement projects that tie to strategic business priorities to produce savings and process improvement.

• Providesweekly, mid-month, and month-endreporting packages(includingTerritory, Division, and POP Level reporting packages,AspenLabsUtilization and Value in Cabinet metrics)to key stakeholders.

• Providelab relateddataand data analysis and recommendations to lab stakeholders based on trends.

• Build partnershipswithLab stakeholdersandImplementation teamsto drive Lab initiative prioritization and continuouslydeliveroperational excellence.

• Partners with theLab leadershipto share feedback, trends, and opportunities for coachingat the operational field level.

• Drives end to end continuous improvement to achieve dentureKPI goals.

• Providestrategic feedback and coaching to office teams to drive initiative performance.

• Develops job aids, email templates, and stakeholder-specific reporting decks (e.g., practice-level performance updates) to support field and lab team execution.)

Requirements/Qualifications:

• Bachelor's degree is preferred.

• A minimum of 3-5 years of experience managing complex datasets and presenting to executive leadership.

• Detail Oriented.

• Experience managing across matrix for execution with strong problem-solving skills focused onidentifyingsolutions for customers.

• Financial and analytical skillsrequired.

• Experience using AIto drive efficiency and analysis.

• Experience using PMOsoftware's such as Monday.com and Smartsheet.

• Excellent verbal and written communication skills.

• The ability to balance multiple, high priorities initiatives simultaneously.

• Experience using the Microsoft Suite, including but not limited to Executive Level Summarypptdecks,functionalppt decks, and excel workbooks.

• The ability to conduct up 10-15% domestic travel.

• Base Pay Range: $90,000-105,000, annually (Actual pay may vary based on experience, performance, and qualifications.)

• This position offers a hybrid or remote work arrangement based on your location. Candidates residing within 35 miles of our Chicago, IL (Fulton Market) office or within 45 miles of our East Syracuse, NY office are expected to work on-site. Candidates living outside of these areas are eligible for full remote work.

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.

• If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees