Senior Analyst, Installation & Readiness

The Home Depot; Atlanta (GA); On-site; USD 85,000 - 105,000; Full time

Job summary

The Home Depot in Atlanta is seeking an ISE Senior Analyst, Installation & Readiness to ensure project readiness before deployment and to drive resolution of issues affecting customer shopping experiences in stores. You will collaborate with multi-functional teams of 10–15 people across the enterprise, providing leadership in communication and problem solving.

The role emphasizes readiness, MET coordination, and delivering actionable metrics.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 2 years of work experience.
• Strong written and verbal communication skills.
• Proficient in MS Office Suite (Excel, PowerPoint, Project, Word).

Responsibilities

• Evaluate upcoming projects to ensure readiness (instructions, materials on hand, training).
• Partner with MET and issue-resolution teams to drive execution and resolve issues promptly.
• Report on execution metrics and share best practices to improve planning, readiness and resolution.

Skills

Strong written and verbalcommunication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite (Excel, PowerPoint, Project, Word)

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The ISE Senior Analyst, Installation & Readiness is responsible for ensuring project readiness before deployment and for driving resolution of key issues for projects that directly impact customers shopping experiences in Home Depot stores. This position partners with multi-functional teams consisting of approximately 10- 15 individuals from across the enterprise. In addition to showing innovative thought leadership, the individual in the role will be required to utilize communication, presentation and creative problem solving skills to evaluate and drive projects through to completion.

Key Responsibilities:

• - 65% Evaluate upcoming projects to ensure readiness (instructions, products/materials on hand, MET/3PL training, etc.)
• - 25% Partner with MET and issue resolution teams to drive execution and resolve pervasive issues in a timely manner
• - 10% Report out on execution metrics and drive best practice learning to enhance planning, readiness, and resolution
• - processes

Direct Manager / Direct Reports:

• - This position reports directly to the Senior Manager of Merchandising Services Projects.
• - This position has no direct reports.

Travel Requirements:

• - Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• - Must be eighteen years of age or older.
• - Must be legally permitted to work in the United States.

Preferred Qualifications:

• - Prior experience effectively managing highly matrixed, complex projects
• - Strong written and verbal communications skills, presentation and facilitation skills
• - Proficient in: Microsoft Office Suite including Excel, PowerPoint, Project, and Word

Minimum Education:

• - The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• - 2

Competencies:

• - Highly organized.
• - Excellent written and verbal communication skills.
• - Strong ability to multi task and handle competing priorities at once.
• - Strong decision making and problem solving skills.