Senior Analyst (Hybrid)

Prattwhitney; Cedar Rapids (IA); Hybrid; USD 69,000 - 131,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation

Generous 401(k) plan with employer-m��

Tuition reimbursement

Employee Assistance Program

Job summary

RTX is seeking a hybrid-remote technical professional to support Tier1/Tier2 infrastructure, including servers, networking, and security. The role emphasizes cross-functional collaboration and process improvement within the Collins Aerospace segment in Cedar Rapids.

The position requires a University Degree or Advanced Degree, at least 2 years of relevant experience, and U.S. citizenship for access to program information. A security clearance may be pursued as needed.

Qualifications

• Typically requires a University Degree or Advanced Degree with at least 2 years of relevant experience.
• U.S. citizenship needed; eligible for security clearance.
• Experience supporting technology in a professional environment is preferred.

Responsibilities

• Work with cross-functional teams to resolve service requests and restore tickets.
• Assist in implementing technical solutions to support assigned projects.
• Provide support for Tier1 and Tier2 infrastructure teams.
• Build relationships with customers and peers to drive escalations to resolution.
• Contribute to improvements of internal processes (LEAN/ACE/CORE).
• Engage with Engineering leadership to communicate effectively and ROI of projects.
• Collaborate on projects involving servers, clients, networking, and firewalls.

Skills

Networking

Desktop Support

Server Administration

Linux Systems Support

NIST 800-53 compliance

Education

University Degree or Advanced Degree

Job description

Job Details

Date Posted: 2026-11-09 Country: United States of America Location: US-IA-CEDAR RAPIDS-112 400 Collins Rd NE BLDG 112 Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required

About RTX

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

What You Will Do

• You will work with one or more of the following technologies: Servers, Clients, Networking, Firewalls
• You will regularly work with other members of the organization as part of a cross functional team
• You will build strong relationships with customers and peers.
• You will assist in driving escalations to resolution.
• You will participate in improvement of internal processes (LEAN/ACE/CORE)
• You will use your technical knowledge and experience to facilitate resolution of service request and restoration tickets.
• You will assist with the implementation of technical solutions to support the projects you are assigned.
• Provide support for the Tier1 and Tier2 infrastructure teams.

What You Will Learn

• You will foster relationships with your DT peers across the domestic US.
• You will learn how to communicate effectively to Engineering leadership.
• You will learn how to provide ROI based on project performance.
• You will learn how to apply your knowledge and personal skills to shape projects that have a loose set of requirements.

Qualifications

• Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Experience supporting technology in a professional environment Desktop Support, Server Administration Linux Systems Support is preferred Networking (important) Compliance frameworks (NIST 800-53)

We Prefer

• Technology certifications (Systems Administration, Cloud, etc.) Security certifications (Sec+, CISSP, etc.) Govt. Security Clearance (Collateral / Secret)

What We Offer

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illnessinsurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child, and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!

Salary

The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

Equal Opportunity

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.