Senior Analyst, Global Sales Optimization

BCD Travel; Chicago, Northern (IL, KY); Hybrid; USD 70,000 - 77,000; Full time

Benefits offered by this job

Remote opportunities

Flexible work hours

Career development

Travel industry perks

Inclusive environment

Job summary

BCD Travel in the United States is seeking a Senior Analyst, Global Sales Optimization to bridge Customer Engagement, Sales Managers, and cross-functional teams. You will support data integrity, reporting, opportunity tracking, and proposal support across the sales process.

You will collaborate with Global, Regional, and Local Sales, monitor CRM data, maintain dashboards, and align pricing assumptions with Salesforce data. Strong communication and admin experience are essential.

Qualifications

• Experience in an administration role and CRM familiarity is a plus.
• Proficient with business software applications and fluent in English communication.

Responsibilities

• Utilize and adhere to the sales process as outlined by sales management and works with the sales team members to ensure consistent and accurate application
• Work and communicate with Global, Regional, and Local Sales to ensure timely and correct contributions
• Monitor CRM Data for accuracy and provide on-going support for salesforce users
• Review individual, regional and global dashboards and communicate gaps in SPIs compliance
• Use company CRM to document and support all sales activities
• Produce in-country, regional and global reports
• Align Salesforce data with assumptions used in pricing analysis and financial offers
• Create and maintain a library of internal and external stakeholders participating in live/virtual presentations

Skills

Communication

English proficiency

Project management

Multitasking

Tools

Salesforce

MS Word

MS Excel

PowerPoint

Job description

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Date: Aug 29, 2026

Location:

US, Chicago , Virtual , United States, NOAM

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Full time, United States

The Senior Analyst, Global Sales Optimization serves as a critical link between Customer Engagement, Sales Managers, and the cross-functional teams that support both new business acquisition and client retention efforts. This role provides bridge between our customer engagement teams, our sales managers, and all other departments involved in the sales process, ensuring seamless collaboration, timely communication, and consistent execution of sales strategies. The Senior Analyst is responsible for supporting the integrity and effectiveness of the sales pipeline through accurate data management, reporting, opportunity tracking, and proposal support.

As a Senior Analyst, Global Sales Optimization, you will

• Utilize and adhere to the sales process as outlined by sales management and works with the sales team members to ensure consistent and accurate application
• Work and communicate with Global, Regional, and Local Sales to ensure timely and correct contributions
• Monitor CRM Data for accuracy and provide on-going support for salesforce users
• Review individual, regional and global dashboards and communicate gaps in SPIs compliance
• Use company CRM to document and support all sales activities
• Produce in-country, regional and global reports
• Align Salesforce data with assumptions used in pricing analysis and financial offers
• Create and maintain a library of internal and external stakeholders participating in live/virtual presentations

About you

• Prior experience working within an administration role. Experience using CRM applications is a plus
• Computer literate in business software applications
• Experienced with MS Word, Excel, PowerPoint, Salesforce
• Effective communication skills, oral, written and presentation in English
• You have the ability to manage multiple projects at one time
• Travel or related industry experience is preferred, but not required

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Senior Analyst, Global Sales Optimization is between $70,000 and $77,000. The actual pay depends on your skills, qualifications, experience and geographical location.

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].