Senior Analyst, Facilities Operations Outside Services

Chipotle; Columbus (OH); On-site; USD 67,000 - 96,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Annual bonuses

Equity awards

Job summary

Chipotle is seeking a skilled professional to manage and optimize outside services programs, including waste streams and Fire & Life Safety compliance across restaurants. You will partner with vendors and internal teams to ensure SLAs are met, analyze invoices and budgets, and drive cost-saving initiatives.

Ideal candidates have a strong financial background, experience with vendor programs across multiple locations, and a track record of process improvement using Lean or Scrum methodologies.

Qualifications

• Experience in facilities, operations, vendor management or related field.
• Strong financial acumen with budgets, forecasts, invoices and contracts.
• Exposure to Fire & Life Safety and waste management pricing models.

Responsibilities

• Manage and optimize outside services programs across multiple restaurants.
• Partner with vendors to meet SLAs and track performance.
• Analyze spend, invoices, and cost drivers to inform budgets.
• Evaluate rate structures and validate charges to identify savings.
• Monitor spend vs budget and resolve issues with finance and procurement.
• Lead cross-functional collaboration to drive improvements and cost savings.

Skills

Vendor management

Financial analysis

Lean Scrum

Excel proficiency

Cross-functional collaboration

Business case development

Communication skills

Education

Bachelor's degree preferred

High school diploma or GED

Tools

Excel

CMMS platforms

Microsoft Office

BI tools

Job description

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

WHAT YOU'LL DO

• Manage and optimize outside services programs, including waste streams (trash, recycling, grease, and oil caddy) and Fire & Life Safety compliance across all restaurants.
• Partner with vendors and internal stakeholders to ensure service level agreements (SLAs) are met, performance is tracked, and accountability is enforced.
• Analyze service, invoice, contract, and financial data to understand the cost drivers for trash, recycling, grease, and oil services and assess their impact on the Outside Services budget.
• Evaluate vendor rate structures and billing components, including service frequency, container size, haul and disposal fees, surcharges, overages, contamination charges, and applicable rebates or credits, to validate charges and identify avoidable costs.
• Monitor actual spend against budget and forecast, identify variances, financial risks, billing errors, and cost-recovery opportunities, and partner with Finance, Procurement, Accounts Payable, and vendors to resolve issues.
• Develop business cases and recommend, implement, and measure cost-savings and cost-avoidance initiatives specific to trash, grease, and oil programs while maintaining restaurant operations, safety, and compliance requirements.
• Develop, document, and maintain procedures and training materials related to outside services programs and warranty processes.
• Lead cross-functional collaboration with Facilities, Finance, Procurement, Accounts Payable, Field Leadership, and external partners to align on priorities, budget performance, and continuous improvement initiatives.
• Conduct recurring business reviews with vendors and internal stakeholders to review operational and financial performance, validate realized savings, drive improvements, and resolve systemic issues.
• Apply Lean / Scrum methodologies to improve workflows, reduce waste, and increase operational effectiveness.
• Support incident response and escalation management related to Fire & Life Safety and other critical vendor services.

WHAT YOU'LL BRING TO THE TABLE

• High school diploma or GED required; Bachelor's degree in a related field preferred or equivalent experience.
• 3+ years of experience in facilities, operations, vendor management, or related field preferred.
• Experience managing vendors and service programs across multiple locations.
• Strong financial acumen and analytical skills, including the ability to interpret budgets, forecasts, invoices, contracts, rate structures, and cost drivers and translate findings into actionable business decisions.
• Working knowledge of or exposure to Fire & Life Safety and waste management programs, including trash, recycling, grease, and oil service pricing and billing models, preferred.
• Proven ability to manage multiple priorities in a fast-paced, high-volume environment.
• Strong communication skills, with the ability to influence cross-functional partners and translate technical concepts clearly.
• Demonstrated experience in process improvement using Lean, Scrum, or similar methodologies preferred.
• Demonstrated experience identifying, recommending, implementing, and measuring cost-savings or cost-avoidance initiatives preferred.
• Advanced proficiency in Microsoft Excel and Microsoft Office Suite; experience with business intelligence tools, financial reporting, or CMMS platforms preferred.
• Self-starter with strong critical thinking skills and a continuous improvement mindset.
• Ability to work both independently and collaboratively in a team environment.
• Flexibility to support non-traditional hours as needed (nights, weekends, holidays).

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $67,000.00-$95,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North Ameri