Senior Analyst, Facilities Operations Outside Services

04 Chipotle Services, LLC; Columbus (OH); On-site; USD 67,000 - 96,000; Full time

Job summary

Chipotle Mexican Grill, Inc. is seeking a Facilities/Outside Services professional to manage and optimize waste and safety programs across restaurants.

You will partner with vendors and internal teams to ensure SLAs, analyze cost drivers, and implement cost-saving initiatives while maintaining restaurant operations. The role requires 3+ years in facilities or vendor management, strong financial acumen, and advanced Excel skills; a Bachelor’s degree is preferred.

Qualifications

• High school diploma or GED; Bachelor’s degree preferred or equivalent experience.
• 3+ years in facilities, operations, vendor management, or related field.
• Experience managing vendors across multiple locations.
• Strong financial acumen and ability to interpret budgets and invoices.
• Experience with fire life safety and waste management pricing models preferred.
• Able to manage multiple priorities in a fast-paced environment.
• Advanced proficiency in Excel and Office; BI or CMMS experience preferred.

Responsibilities

• Manage and optimize outside services programs, including waste streams and Fire & Life Safety compliance across all restaurants.
• Partner with vendors and stakeholders to ensure SLAs are met, performance tracked, and accountability enforced.
• Analyze service, invoice, contract and financial data to understand cost drivers for trash, recycling, and oil services.
• Evaluate vendor rates and billing components to validate charges and identify cost savings.
• Monitor spend against budget and forecast, resolve billing errors with Finance, Procurement and Accounts Payable.
• Develop cost-saving initiatives for trash, grease and oil programs while maintaining operations.
• Lead cross-functional collaboration to align on priorities and budget performance.
• Apply Lean/Scrum to improve workflows and reduce waste.
• Support incident response related to Fire & Life Safety and other vendor services.

Skills

Vendor management

Financial analysis

Excel

Lean/Scrum

Cross-functional collaboration

Communication skills

Education

Bachelor's degree preferred

High school diploma or GED

Tools

CMMS platforms

BI tools

Microsoft Office Suite

Job description

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

WHAT YOU’LL DO

• Manage and optimize outside services programs, including waste streams (trash, recycling, grease, and oil caddy) and Fire & Life Safety compliance across all restaurants.
• Partner with vendors and internal stakeholders to ensure service level agreements (SLAs) are met, performance is tracked, and accountability is enforced.
• Analyze service, invoice, contract, and financial data to understand the cost drivers for trash, recycling, grease, and oil services and assess their impact on the Outside Services budget.
• Evaluate vendor rate structures and billing components, including service frequency, container size, haul and disposal fees, surcharges, overages, contamination charges, and applicable rebates or credits, to validate charges and identify avoidable costs.
• Monitor actual spend against budget and forecast, identify variances, financial risks, billing errors, and cost-recovery opportunities, and partner with Finance, Procurement, Accounts Payable, and vendors to resolve issues.
• Develop business cases and recommend, implement, and measure cost‑savings and cost‑avoidance initiatives specific to trash, grease, and oil programs while maintaining restaurant operations, safety, and compliance requirements.
• Develop, document, and maintain procedures and training materials related to outside services programs and warranty processes.
• Lead cross‑functional collaboration with Facilities, Finance, Procurement, Accounts Payable, Field Leadership, and external partners to align on priorities, budget performance, and continuous improvement initiatives.
• Conduct recurring business reviews with vendors and internal stakeholders to review operational and financial performance, validate realized savings, drive improvements, and resolve systemic issues.
• Apply Lean / Scrum methodologies to improve workflows, reduce waste, and increase operational effectiveness.
• Support incident response and escalation management related to Fire & Life Safety and other critical vendor services.

WHAT YOU’LL BRING TO THE TABLE

• High school diploma or GED required; Bachelor’s degree in a related field preferred or equivalent experience.
• 3+ years of experience in facilities, operations, vendor management, or related field preferred.
• Experience managing vendors and service programs across multiple locations.
• Strong financial acumen and analytical skills, including the ability to interpret budgets, forecasts, invoices, contracts, rate structures, and cost drivers and translate findings into actionable business decisions.
• Working knowledge of or exposure to Fire & Life Safety and waste management programs, including trash, recycling, grease, and oil service pricing and billing models, preferred.
• Proven ability to manage multiple priorities in a fast‑paced, high‑volume environment.
• Strong communication skills, with the ability to influence cross‑functional partners and translate technical concepts clearly.
• Demonstrated experience in process improvement using Lean, Scrum, or similar methodologies preferred.
• Demonstrated experience identifying, recommending, implementing, and measuring cost‑savings or cost‑avoidance initiatives preferred.
• Advanced proficiency in Microsoft Excel and Microsoft Office Suite; experience with business intelligence tools, financial reporting, or CMMS platforms preferred.
• Self‑starter with strong critical thinking skills and a continuous improvement mindset.
• Ability to work both independently and collaboratively in a team environment.
• Flexibility to support non‑traditional hours as needed (nights, weekends, holidays).

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $67,000.00–$95,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people‑first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world‑class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact [e-mail] if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non‑accommodations related requests. Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.