Senior Analyst, Enterprise Sales Strategy & Operations

ServiceTitan, Inc.; Glendale (CA); Sur place; USD 112 000 - 168 000; Plein temps

Avantages offerts par ce poste

Flexible time off

Onboarding & leadership training

Annual bonus program

Medical, dental & vision coverage

401k match & wellness benefits

Parental leave & fertility benefits

Résumé du poste

ServiceTitan, Inc. is seeking a Senior Analyst, Enterprise Sales Strategy & Operations to partner with the Enterprise Sales team on cadence, forecasting and process optimization. You will build dashboards, analyze performance, and use AI tools to automate reporting while guiding strategic initiatives.

In-office in Glendale, CA 1 day per week, with a focus on cross-functional impact and growth within a high-growth SaaS environment.

Qualifications

• 2-4+ years of experience in high-growth tech companies and/or management consulting.
• Experience in Operations/RevOps, strategy and/or finance within SaaS; enterprise sales exposure is a plus.
• Experience running quantitative analyses and leveraging AI tools to conduct and report analytical work.
• Strong analytical skills with proficiency in modeling and data visualization.
• Hands-on experience with Salesforce is preferred.
• Genuinely energized by variety and ambiguity; in-office presence in Glendale, CA 1 day/week.

Responsabilités

• Support the operating cadence: metrics, reviews, memos, and program management; flag risks and opportunities and drive to resolution.
• Own weekly, monthly, and quarterly reporting and forecasting; build datasets and dashboards from diverse data sources.
• Partner with Enterprise Sales leaders to interpret performance trends and help improve operations.
• Lead high-impact projects from identification to recommendations to optimize the Sales Process.
• Collaborate with Sales, RevOps, Enablement, IT, Finance & Marketing on large-scale analyses.
• Use AI to automate recurring reporting and build tools/templates adopted by the team.
• Contribute to the Revenue Strategy & Operations team to raise overall performance.

Connaissances

Analytics

AI tools

Data visualization

Modeling

Stakeholder management

Salesforce

Outils

Salesforce

Description du poste

Ready to be a Titan? The Senior Analyst, Enterprise Sales Strategy & Operations is an analytical and operational partner to the Enterprise Sales team, helping Enterprise Sales drive operational strategy, diagnose performance, planning and process excellence. This role sits on the Revenue Strategy & Operations team and your key stakeholders will be Enterprise Sales leaders, including Account Executives, Directors and VPs. This individual has a well-rounded background including analytical rigor, project management, operational excellence, and stakeholder management. S/he has a self-starter mentality to own multiple strategic & operational initiatives quickly and deliver outcomes.

What you'll do

• Support the operating cadence: day-to-day metrics, business reviews, readout memos, and program management, flagging risks and opportunities proactively and driving them to resolution.
• Own weekly, monthly, and quarterly reporting and forecasting and build datasets and dashboards from various data sources that give leadership a trusted view of Enterprise Sales' health.
• Partner closely with Enterprise Sales leaders to help them understand performance trends, root causes, and help them improve and scale their operations.
• Own high-impact special projects from opportunity identification through recommendation to optimize the Sales Process and empower better outcomes.
• Collaborate with peers across Sales, RevOps, Enablement, IT, Finance & Marketing to deliver insights and partner on large-scale projects or analysis.
• Use AI to create leverage: automate recurring reporting and analysis, build tools and templates the broader team adopts, and redirect the time saved toward judgment-heavy work: what to build, why it matters, and what the data actually means in context.
• Contribute to the broader Revenue Strategy & Operations team, making everyone around you better.

What you'll bring

• 2-4+ years of experience in a combination of high-growth tech companies and/or management consulting.
• Functional experience in Operations/Business operations/Revops, strategy, and/or finance within the SaaS space is preferred (experience working with Enterprise Sales is a plus).
• Experience running quantitative analyses and leveraging AI tools to conduct and report analytical work.
• Strong analytical skills, including proficiency in modeling and data visualization.
• Hands-on experience with Salesforce is preferred.
• Genuinely energized by variety and ambiguity.
• In-office presence in Glendale, CA 1 day/week.

Use of AI Technology

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
• We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
• Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great.

We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws.

For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $111,800 USD - $167,600 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $104,500 USD - $156,700 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

We're building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started.

Click here to view our Global Applicant Privacy Notice