Senior Analyst - Data Governance & Management

American Express; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

American Express in Charlotte, USCS Data Office, seeks a Senior Analyst to advance data risk management across Consumer Services. You will identify, assess, monitor, and mitigate data risks while collaborating with Business, Technology, Risk, and Data Office to strengthen the control environment.

The role emphasizes scalable, insight-driven risk approaches and supporting governance initiatives. Strong analytical, communication, and multi-priority skills are essential to drive data governance for

Qualifications

• 2–4 years of experience in analytics, risk management, controls, technology, operations, or a related discipline.
• Strong analytical and problem-solving skills with the ability to identify trends, risks, and actionable insights from data.
• Demonstrated ability to work collaboratively across teams, proactively identify dependencies, and communicate business and risk impacts effectively.
• Strong written and verbal communication skills.
• Demonstrated ability to manage multiple priorities and work effectively in a collaborative environment.

Responsibilities

• Identify, assess, monitor, and mitigate data risks across USCS.
• Contribute to control implementation, issue remediation, and continuous improvement efforts.
• Support data governance, data risk management, and risk reporting.
• Collaborate with partners across Business, Technology, Risk, and the Data Office to strengthen the control environment.

Skills

Data risk management

Analytics

Cross-functional collaboration

Communication skills

Prioritization

Education

Bachelor's degree in information systems, Data Analytics, Computer Science, Business, Risk Management, Finance, or a related field

Tools

SQL

Python/Java/Shell

BigQuery/GCP

Data visualization tools

Job description

In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

The USCS Data Office is responsible for advancing data governance and data risk management across USCS. The team partners across Business, Technology, Risk, and Enterprise Data Management to strengthen the control environment, improve data quality, and support effective management of data as a strategic asset.

The Senior Analyst, Data Risk Management will support execution of a scalable, preventative, and insight-driven approach to data risk management across USCS. Working closely with partners across Business, Technology, Risk, and the Data Office, this role will help identify, assess, monitor, and mitigate data risks while contributing to control implementation, issue remediation, and continuous improvement efforts that strengthen the overall data control environment.

Minimum Qualifications:

• - 2–4 years of experience in analytics, risk management, controls, technology, operations, or a related discipline.
• - Strong analytical and problem-solving skills with the ability to identify trends, risks, and actionable insights, and broader business impacts from data.
• - Demonstrated ability to work collaboratively across teams, proactively identify dependencies, and communicate business and risk impacts effectively.
• - Strong written and verbal communication skills.
• - Demonstrated ability to manage multiple priorities and work effectively in a collaborative environment.

Preferred Qualifications:

• - Bachelor's degree in information systems, Data Analytics, Computer Science, Business, Risk Management, Finance, or a related field.
• - Experience in financial services or another highly regulated industry.
• - Familiarity with data management concepts including data quality, lineage, metadata, stewardship, and governance.
• - Knowledge of enterprise risk, operational risk, issue management, or control frameworks.
• - Experience with reporting, dashboarding, or data visualization tools.
• - Familiarity with cloud-based data platforms, data architecture, or modern data ecosystems.
• - Experience with SQL and programming languages such as Python, Java, or Shell scripting to analyze data, automate processes, or support data risk management activities.
• - Exposure to big data technologies and cloud-based data platforms such as Google Cloud Platforms (GCP) and BigQuery.
• - Experience working across business, technology, or risk teams to deliver shared outcomes.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.