Senior Analyst - Cargo Sales Strategy

United Airlines; Chicago (IL); Hybrid; USD 82,000 - 107,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Flight privileges

401(k) plan

Paid holidays

Paid time off

Parental leave

Employee assistance program

Commuter benefits

Job summary

United Airlines is seeking a Senior Analyst – Cargo Sales Strategy to collaborate with stakeholders across Sales, Operations, Revenue Management, Finance and Contact Centers. You will support the Cargo Division Strategy through data, analytics and automation.

Responsibilities include building dashboards, identifying opportunities, and leading analytics projects. The role emphasizes SQL/Python, Databricks, and AI-enabled reporting with a hybrid schedule and up to 10% travel.

Qualifications

• Bachelor's degree in business, finance, analytics or a related field.
• 2+ years of analytics-related work experience.
• Experience analyzing large datasets, developing reporting solutions and generating business insights.
• Experience using SQL and business intelligence tools to support data analysis and reporting.
• Proficiency with Excel, PowerPoint and data visualization tools (Spotfire, Tableau or Power BI).
• Ability to translate complex data into actionable insights and communicate findings.

Responsibilities

• Analyze business performance, identify trends and opportunities to drive strategic decisions.
• Develop and maintain reporting, dashboards, KPIs and performance tools.
• Identify opportunities to leverage AI, ML and emerging technologies to automate processes.
• Acquire, validate, structure and manage data using SQL and Python.
• Partner with Cargo leadership and cross-functional stakeholders to influence decisions.
• Lead analytical projects and train teams to drive adoption and efficiency.

Skills

SQL

Python

Data analysis

Data visualization

Excel

Communication

Presentation

Problem solving

AI/ML basics

R

Education

Bachelor's degree in business/finance/analytics or related field

Tools

Databricks

Salesforce

HTML

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

About the Job

The Senior Analyst – Cargo Sales Strategy is responsible for collaborating with Cargo stakeholders, from senior management to frontline leaders, across Sales, Operations, Revenue Management, Finance and Contact Centers to support development and execution of the Cargo Division Strategy through data, advanced analytics, automation and emerging technologies.

• Analyze business performance, identify trends and opportunities, and translate data into actionable insights to drive strategic decision-making and business performance. Oversee multimillion-dollar budgets, including forecasting and variance analysis.
• Develop and maintain reporting, dashboards, KPIs and performance management tools to measure business effectiveness and support decision-making.
• Identify opportunities to leverage AI, machine learning and emerging technologies to automate processes, improve analytical capabilities and develop innovative solutions.
• Acquire, validate, structure and manage data; leverage SQL, Python, Databricks and other analytical tools; support predictive and prescriptive analytics.
• Partner with Cargo leadership and cross-functional stakeholders to identify business needs, develop strategic initiatives and influence business decisions through data.
• Lead analytical projects, optimize business processes, implement tools and provide training to drive adoption and operational efficiency.

Note: This role works a hybrid schedule with in-office requirements 50% of the time. This role will also travel up to 10% of the time.

Qualifications

Minimum Qualifications:

• Bachelor’s degree in business, finance, analytics, economics or a related field
• 2+ years of analytics-related work experience
• Experience analyzing large datasets, developing reporting solutions and generating business insights
• Experience using SQL and business intelligence tools to support data analysis and reporting
• Proficiency with Microsoft Excel, PowerPoint and data visualization tools such as Spotfire, Tableau or Power BI
• Ability to work with large datasets using SQL to develop, validate and analyze data
• Ability to translate complex data into actionable insights and communicate findings effectively
• Strong analytical, problem-solving, communication and presentation skills
• Strong organizational and project leadership skills with attention to detail
• Ability to leverage AI-powered tools and emerging technologies to enhance analytical capabilities and productivity
• Curiosity and willingness to explore innovative analytical approaches and technologies
• Experience with R, Python, Databricks, Salesforce and HTML
• Knowledge of business analytics, KPI development, performance measurement and data-driven decision-making
• Understanding of data management, data validation, database structures and reporting principles
• Understanding of financial performance, budgeting, forecasting and variance analysis
• Understanding of how to translate business needs into data solutions and actionable insights
• Reliable, punctual attendance is an essential function of the position
• Successful completion of interview required to meet job qualification
• Must be legally authorized to work in the United States for any employer without sponsorship

Preferred Qualifications

• Advanced degree in Statistics, Engineering, Data Science, Business Analytics, Information Systems, Aviation Management or a related field
• 2+ years of Cargo or Airline experience
• Experience applying AI, machine learning or advanced analytical techniques to business challenges
• Experience developing automated workflows, analytical solutions or AI-enabled reporting capabilities
• Experience with statistical modeling, machine learning and predictive analytics
• Experience developing AI-enabled analytical solutions and automated workflows
• Experience with R, Python, Databricks, Salesforce and HTML
• Experience applying generative AI tools to improve analytical productivity
• Knowledge of statistical analysis, predictive and prescriptive analytics and advanced data modeling
• Understanding of airline cargo operations, revenue management and industry dynamics
• Knowledge of AI, machine learning and generative AI applications in business analytics
• Knowledge of process optimization and intelligent automation
• Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them to support research, analysis, content creation, and problem-solving. Apply critical thinking to validate AI-generated outputs while adhering to organizational policies for responsible AI use, data privacy, and security.

The base pay range for this role is $81,795.00 to $106,602.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [e-mail]