Director - Cargo Sales, North America

United Airlines; Chicago (IL); On-site; USD 160,000 - 208,000; Full time

Job summary

United Airlines seeks a Director of Cargo Sales for North America to lead the regional cargo sales team, drive revenue, and align with operations across the North American network.

The role requires strategic leadership, strong sales focus and collaboration with marketing, revenue management and product development. Based in Chicago, you will mentor managers and develop a high-performing team within a dynamic air cargo environment.

Qualifications

• Bachelor's degree or 4+ years of relevant cargo sales experience.
• 7+ years cargo sales experience.
• 3 years of management experience.
• Proven sales leadership skills.
• Ability to build/motivate a high-performing team.
• Excellent analytical and communication skills.
• Must be legally authorized to work in the United States without sponsorship.

Responsibilities

• Provide leadership, direction and vision for North America cargo field sales organization.
• Lead North America commercial cargo sales activity through RM, key accounts, and GSAs.
• Develop sales strategy and standards for the North America Cargo Sales organization.
• Collaborate with sales, revenue management, product development & marketing teams to create new offerings and reports.
• Maintain relationships with freight forwarders and commercial customers.
• Manage freighter/charter programs and the GSA staff for small/medium customers.
• Coordinate with cargo operations to align offerings with capabilities.

Skills

Cargo sales leadership

Team management

Analytical skills

Communication skills

Strategic planning

Business prioritization

US work authorization

Education

Bachelor's degree or equivalent

Master's degree (preferred)

Job description

Director - Cargo Sales, North America

Location Chicago, Illinois, United States This job is associated with 2 categories See allJob IdWHQ00026946Tech Ops / Maintenance - Management & AdministrativeJob TypeFull-TimePosted Date 10/13/2026

Back to search results

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next. Let's define tomorrow, together.

Description

We're not just in the business of transporting people. We're also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options - from Marketing to Finance, Logistics to Data Analytics, and more - you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold

Job Overview and Responsibilities

Provides leadership, direction and vision for members of the North Americas cargo field sales organization responsible for generating revenue and positive contribution for United Airlines. Responsible for leading all North America commercial cargo sales activity, through Regional Sales Managers, key Account management, and third party General Sales Agencies (GSA) ensuring all sales personnel are deployed and utilized efficiently and consistently to meet all revenue, product and contribution objectives.

• Develop sales strategy to establish vision, goals, plans and standards for the North America Cargo Sales organization
• Collaborate closely with the sales, revenue management, product development & marketing and sales strategy teams to develop new product/services, sales tools and decision-making reports
• Develop, cultivate and maintain positive relationships with all current and potential freight forwarder and commercial customers
• Manage and grow freighter / charter programs
• Manage the Business Partner Program (GSA staff) for small and medium customer segments
• Partner with cargo operations to ensure product offering/sales approach align with our operational capabilities, to ensure our service levels meet the demands of the market
• Modifying sales approach where necessary and teaming with operations for enhanced operational processes
• Keep updated on industry market trends, pricing and competitive intelligence, industry rules and regulations and participate in industry associations and trade shows
• Provides direction, coaching, conducts performance reviews to develop/enhance team members skills and effectiveness
• Oversees/manages compensation decisions and career development plans

This position can be based out of any United hub (ORD, LAX, SFO, IAD, EWR, DEN, IAH).

Qualifications

What's needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience
• 7+ years cargo sales experience
• 3 years of management experience
• Proven sales leadership skills
• Ability to build/motivate a high performing team
• Excellent analytical and communication skills
• Ability to effectively establish business priorities
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree or 6 years of relevant work experience
• Global cargo sales experience
• Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security.

The base pay range for this role is $159,790.00 to $207,998.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.