Senior Analyst, Capital Markets Controls for Operations

Royal Bank of Canada; Jersey City (NJ); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

401(k) with company matching

Health, dental, vision, life, and long

Paid time off

Coaching and development

Job summary

Royal Bank of Canada is seeking a Senior Analyst, CM Controls for Operations to strengthen the US Operations Risk & Controls Governance function. The role supports risk monitoring, standardization of processes, controls, and reporting across CM operations, with four days in Jersey City office.

The position emphasizes building a robust control framework, root cause analysis, incident management, and collaboration with regional teams to ensure regulatory alignment and effective governance.

Qualifications

• First line of defense operational risk and controls experience in financial services.
• Understanding of operational risks, CM products, and business processes.
• Knowledge of control frameworks, risk assessment methodologies, and regulatory requirements.
• Strong communication and stakeholder management across geographies.
• Collaborative and solution-oriented mindset with ability to work independently.

Responsibilities

• Support root cause analysis of audit findings, operational risk events, and control gaps.
• Coordinate incident management with central CM teams for remediation.
• Maintain control inventories and support deep-dive reviews of risk areas.
• Support control assurance programs and ICMP requirements.
• Develop materials for regional governance forums and committees.
• Identify automation opportunities to improve processes and efficiency.
• Escalate issues that could impact customer treatment and compliance.
• Support regulatory, compliance, and audit reviews.

Skills

Operational risk

Controls

Risk governance

Stakeholder management

Communication

Tools

AI tools

Job description

Job Description

What is the opportunity?

The Senior Analyst, CM Controls for Operations, supports the US Operations Risk & Controls Governance (RC&G) function within Capital Markets by monitoring and reporting operational risks across business functions, ensuring alignment with enterprise policies and control standards. The Senior Analyst will collaborate with CM leaders and regional teams to support alignment and standardization efforts across processes, procedures, controls, management reporting, toolsets, and governance. This is a permanent, full-time role and requires 4 days in the 30 Hudson Street, Jersey City office.

What will you do?

Drive the implementation of a robust, efficient, and standardized control framework-strategically and operationally-to ensure risks are proactively identified, measured, monitored, communicated, and escalated.

Key responsibilities include:

• Support root cause analysis of audit findings, operational risk events, and control gaps, contributing to recommendations for mitigation strategies and control enhancements.
• Support operational risk event and incident management, coordinating with central CM operational risk and control teams to ensure accurate capture and appropriate remediation.
• Maintain and update control inventories through ongoing maintenance, extension, and rationalization of CM Operations key and non-key controls. Support standardized reviews of key risk areas through deep dives and continuous monitoring.
• Support control assurance programs by identifying control deficiencies, coordinating escalation and remediation, and ensuring adherence to Internal Control Management Policy (ICMP) requirements.
• Maintain documentation and linkages between controls, risks, and issues within assigned areas.
• Develop materials for regional governance forums and committees.
• Contribute to standardization and streamlining efforts across RC&G control frameworks, leveraging AI tools to identify automation and process efficiency opportunities.
• Support a culture of integrity and appropriate market conduct, escalating issues that could impact customer treatment and firm compliance.
• Support regulatory, compliance, and audit requests and reviews of dispensations as required.

What do you need to succeed?

Must-have

• Experience in a first line of defense operational risk and controls or risk governance function within a regulated financial services environment.
• Thorough understanding of key operational risks and CM products and business processes.
• Strong knowledge of control frameworks, risk assessment methodologies, and jurisdictional regulatory requirements.
• Demonstrated ability to support and contribute to standardization, process improvement, and automation initiatives.
• Strong communication and stakeholder management capabilities across multiple organizational levels and geographies.
• A collaborative and solution-oriented mindset with the ability to operate independently and overcome potential adversarial situations.

Nice-to-have

• Strong background in CM operations (e.g., payments, prime brokerage, trade settlements, client life cycle).
• Familiarity with RBC's risk and control governance frameworks and systems.
• Background in audit, compliance, or enterprise risk management.
• Experience implementing control automation tools and dashboards.
• Knowledge of US regulatory requirements and conduct rules.

What is in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Benefits

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.

The expected salary range for this particular position is $90,000-$125,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: