Senior AML/KYC Onboarding Specialist

eClerx LLC; Fayetteville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

eClerx is seeking a highly skilled Outreach Specialist to support AML/KYC onboarding activities for a strategic financial services client. You will coordinate onboarding across client outreach, banking coverage teams, and AML operations to ensure timely, accurate documentation for CDD requirements.

You will serve as the primary point of coordination for onboarding activities, engaging clients for required documentation, answering questions, and helping navigate process requirements.

Qualifications

• 5–10+ years of experience in financial services or banking/financial institutions.
• Strong client-facing experience with relationship management and influencing skills.
• Solid understanding of AML/KYC CDD requirements and industry best practices.

Responsibilities

• Serve as the main point of contact for outreach related to AML/KYC onboarding documentation.
• Engage directly with clients to request, clarify, and collect CDD materials.
• Coordinate between coverage teams, AML operations, and compliance reviewers to support timely onboarding.
• Act as an escalation point for operational or documentation-related challenges.

Skills

Client-facing communication

Regulatory knowledge

Cross-functional collaboration

Job description

eClerx is seeking a highly skilled Outreach Specialist to support AML/KYC onboarding activities for a strategic financial services client. You will coordinate onboarding across client outreach, banking coverage teams, and AML operations to ensure timely, accurate documentation for CDD requirements.

You will serve as the primary point of coordination for onboarding activities, engaging clients for required documentation, answering questions, and helping navigate process requirements.