Senior Alumni Platform & Engagement Lead

University of California, Berkeley; Berkeley (CA); On-site; USD 100,000 - 110,000; Full time

Job summary

University of California, Berkeley seeks an Associate Director for Alumni Platform Management & User Experience to lead the My Berkeley Alumni Portal and deepen engagement among 600,000+ alumni. You will partner with UDAR and multiple campus units to align priorities and manage digital outreach, analytics, and mentorship networks.

The role requires senior-level expertise in alumni relations, strategic planning, risk management, and vendor administration, with a clear focus on expanding

Qualifications

• Three years' experience in a large higher education or complex organization.
• Advanced project management across competing priorities and multiple stakeholders.
• Ability to grow and maintain an alumni portal user base.
• Strong written and oral communication with internal and external partners.
• Experience with digital platforms and CRM databases.

Responsibilities

• Design and guide strategic plans for a diverse alumni base and impact.
• Mitigate public relations issues and sensitive user content on digital platforms.
• Align digital outreach with advancement initiatives and measure outcomes.
• Serve as project manager and administrator for the centralized alumni portal.
• Collaborate with campus units to consolidate programs and drive adoption.

Skills

Project management

Alumni relations

Strategic leadership

Digital analytics

CRM systems

Communication

Stakeholder management

Education

Bachelor's degree in related area

Tools

PeopleGrove

URSA CRM

Job description

University of California, Berkeley seeks an Associate Director for Alumni Platform Management & User Experience to lead the My Berkeley Alumni Portal and deepen engagement among 600,000+ alumni. You will partner with UDAR and multiple campus units to align priorities and manage digital outreach, analytics, and mentorship networks.

The role requires senior-level expertise in alumni relations, strategic planning, risk management, and vendor administration, with a clear focus on expanding