Senior ALS Lab Manager

Cgsfederal; Boston (MA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life Insurance

401(k)

Flexible Spending Account

Paid Time Off and holidays

Job summary

Contact Government Services, LLC is seeking a Senior Automated Litigation Support Lab Manager to lead a client-site eDiscovery lab delivering data processing services and ensuring productions meet ESI specifications. You will supervise a team, communicate with attorneys, and contribute to all phases of the EDRM model.

The role requires extensive Relativity experience, relevant certifications, and at least eight years in eDiscovery, with five years in management.

Qualifications

• Extensive Relativity experience required.
• Relativity certifications strongly preferred.
• Eight+ years in eDiscovery roles including processing and data analysis.
• Five+ years of management/supervisory experience.
• Deep knowledge of the litigation discovery process and EDRM workflow.
• Experience with document-review software such as iConect, Relativity, Venio, or similar tools.
• Undergraduate degree in CS or related field; degree waivers require approval.

Responsibilities

• Lead the delivery of lab data processing services for eDiscovery.
• Ensure timely and accurate completion; develop processing approaches per ESI specs.
• Consult with attorneys and staff on ESI best practices; participate in conferences.
• Ensure productions meet ESI specs and issue deficiency notices.
• Keep clients informed on lab activities, deadlines, and challenges.
• Provide web-hosting support for unsupported cases managed by the lab.
• Manage a client-site lab team: schedule work, assess requirements, assign tasks, report progress, ensure quality.
• Advise on all phases of EDRM: Data Collection, Processing, Hosting, Review, Analytics, Production.

Skills

eDiscovery experience

Leadership

Client communication

Education

Undergraduate degree (CS or related)

Tools

Relativity

iConect

Venio

Concordance

MS Office

LiveNote

Job description

Senior Automated Litigation Support Lab Manager

Employment Type: Full-Time, Experienced

Department: eDiscovery

As a CGS Senior ALS Lab Manager, you will leverage industry knowledge, conduct market research, and draw on wide‑range experience across operating systems and coding languages. You will serve as the lead manager responsible for delivering lab data processing services, ensuring that incoming productions meet ESI specifications, and providing the case attorney with detailed notices of deficiencies.

Responsibilities

• Lead the delivery of lab data processing services.
• Ensure timely and accurate completion of tasks; perform analysis, development, and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications.
• Consult with attorneys and support staff on best practices for conforming to ESI specifications, and participate in teleconferences with co‑counsel, client agencies, and opposing counsel as requested.
• Ensure incoming productions meet ESI specifications and forward detailed deficiency notices to case attorneys.
• Keep clients informed on lab activities, including deadlines, technical challenges, and resource availability.
• Provide web‑hosting support for unsupported cases managed by the lab.
• Manage a team of eDiscovery professionals at the client‑site lab: schedule work, conduct requirements assessments, assign tasks, and ensure deadlines are met; create progress reports and conduct quality control of deliverables.
• Advise client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM) – Data Collection, Processing, Hosting, Review, Analytics, and Production.

Qualifications

• Extensive Relativity experience required.
• Relativity certifications (e.g., Relativity Certified Administrator, Relativity Analytics Specialist) strongly preferred.
• At least eight years of experience in eDiscovery roles, including electronic file processing, image and data conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review.
• At least five years of management/supervisory experience.
• Thorough knowledge of the litigation discovery process and the EDRM workflow.
• Working knowledge and certifications of document‑review software such as iConect, Relativity, Venio, or similar tools.
• Undergraduate degree required, preferably in computer science or a related field (degree waivers require contracting‑officer approval).

Preferred Additional Experience

• Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote.

Benefits

• Health, Dental, and Vision.
• Life Insurance.
• 401(k).
• Flexible Spending Account: Health, Dependent Care, and Commuter.
• Paid Time Off and observance of State and Federal holidays.

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.