Senior Air Import Specialist - Global Logistics Leader

Addison Group; Grapevine (TX); On-site; USD 85,411,000 - 91,610,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Addison Group is seeking a Senior Air Import Agent for a global logistics client in Irving, TX. The role focuses on managing complex air import shipments, providing operational support, and advising teammates on best practices.

The ideal candidate has 5+ years in air import operations, familiarity with CargoWise or AS400, and strong customer service and communication skills. This contract-to-hire position offers growth and stability within a leading logistics group.

Qualifications

• 5+ years of experience in air import operations or a closely related logistics field.
• Familiarity with freight forwarding systems such as CargoWise or AS400.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Strong customer service and communication skills, including professional written correspondence.
• Ability to manage competing priorities and meet tight deadlines.

Responsibilities

• Coordinate daily air import activities with customers, brokers, service providers, and internal teams.
• Investigate discrepancies and resolve issues to minimize delays.
• Maintain shipment records and service exceptions for milestones and deadlines.
• Provide guidance on procedures, terminology, and best practices for import shipments.
• Prepare invoices and monitor balances, following up on overdue payments within terms.
• Ensure compliance with customs requirements and applicable regulations.
• Collaborate with operations to meet productivity goals and service standards.
• Support department management with complex account matters as needed.

Skills

Analytical skills

Problem-solving

Customer service

Communication skills

Organizational skills

Education

High school diploma or GED

Associate or bachelor's degree

Tools

CargoWise

AS400

Job description

Addison Group is seeking a Senior Air Import Agent for a global logistics client in Irving, TX. The role focuses on managing complex air import shipments, providing operational support, and advising teammates on best practices.

The ideal candidate has 5+ years in air import operations, familiarity with CargoWise or AS400, and strong customer service and communication skills. This contract-to-hire position offers growth and stability within a leading logistics group.