Senior AIOps Engineer - AI Infra & Reliability (Remote)

Porch Group; Seattle (WA); Remote; USD 135,000 - 189,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) with match

Paid time off

Job summary

Porch Group is seeking a Senior AIOps Engineer I to own production reliability for AI/ML services, collaborating with product managers, platform engineers, data scientists, and ML engineers. The role focuses on monitoring, deployment pipelines, and incident management in a Kubernetes/GKE and Google Cloud environment.

You will streamline CI/CD, cost optimization, and the productionization of ML infrastructure, including LLM gateways, RAG tooling, and annotation platforms.

Qualifications

• 4+ years of applicable experience in software or production operations (SRE/DevOps/ML Platform).
• Experience operating production systems at scale, distributed microservices, or Kubernetes-based architectures.
• Strong GCP experience with hands-on work on GKE, BigQuery, Pub/Sub, Vertex AI, Cloud SQL, GCS and IAM.

Responsibilities

• Own production reliability for AI/ML services, define SLOs/SLIs and retraining cycles.
• Design monitoring, logging, alerting for models and data pipelines; integrate metrics.
• Improve CI/CD, deployment automation, and AI service release processes.

Skills

Kubernetes

GCP

CI/CD

Observability

Python

ML concepts

Communication

On-call

Tools

GKE

BigQuery

Pub/Sub

Vertex AI

Cloud SQL

GCS

IAM

Terraform

Datadog

Job description

Porch Group is seeking a Senior AIOps Engineer I to own production reliability for AI/ML services, collaborating with product managers, platform engineers, data scientists, and ML engineers. The role focuses on monitoring, deployment pipelines, and incident management in a Kubernetes/GKE and Google Cloud environment.

You will streamline CI/CD, cost optimization, and the productionization of ML infrastructure, including LLM gateways, RAG tooling, and annotation platforms.