Senior AI Tooling Engineer – Internal Tools

Plaid; Washington; On-site; USD 191,000 - 263,000; Full time

Benefits offered by this job

Equity

Commission

Comprehensive benefits

Job summary

Plaid is evolving into an AI-first company, building tools for non-engineering teams to automate workflows with AI. As a Senior Software Engineer on AI Tooling, you will own internal tools and platform layers, setting constraints for secure, scalable deployment and working closely with internal users to ship durable solutions.

You will bridge engineering with non-engineering teams to solve real business problems.

Qualifications

• 5+ years of professional software engineering experience.
• Strong experience building and operating production systems.
• Experience building internal tools, platforms, or workflow software.
• Strong product judgment and communication in ambiguous spaces.
• Hands-on experience using AI-powered development tools, agents, or automation.
• Strong builder mindset; comfortable creating the first version of a product surface that does not yet have a clear industry template.

Responsibilities

• Design, build, and operate internal tools and platform capabilities for high-leverage non-engineering workflows.
• Translate ambiguous internal pain points into simple, durable software products.
• Define platform constraints for auth, runtime, storage, deployment, and maintenance so internal tools are safe for broader use.
• Build with strong product judgment, balancing flexibility with clear boundaries between what belongs in Retool, Scaffold, and a new AI-native internal tool surface.
• Partner with Security, Infrastructure, and internal stakeholder teams to ship systems that are reliable in production.
• Own systems end-to-end, including implementation, rollout, support and iterative improvement.

Skills

5+ years experience

Production systems

Internal tools

Product judgment

AI-powered tooling

Builder mindset

Job description

Plaid is evolving into an AI-first company, building tools for non-engineering teams to automate workflows with AI. As a Senior Software Engineer on AI Tooling, you will own internal tools and platform layers, setting constraints for secure, scalable deployment and working closely with internal users to ship durable solutions.

You will bridge engineering with non-engineering teams to solve real business problems.