Senior AI QA Engineer for Enterprise AI Reliability

Globant; North Carolina; On-site; USD 90,000 - 105,000; Full time

Job summary

Globant is seeking an AI Quality Engineer in Charlotte, NC to lead quality strategies for AI-enabled enterprise applications for a Deloitte wealth management client. You will drive testing across data prep, model evaluation, integration testing, production monitoring, and continuous improvement.

The role requires hands-on testing of AI/ML/LLM-driven systems, QA discipline, and collaboration with AI and software engineers to ensure accuracy, reliability, and release readiness in a regulated

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, or a related technical field.
• 6+ years of experience in quality engineering, QA automation, software testing, test engineering, or a related technical discipline.
• Experience testing enterprise applications, APIs, data pipelines, workflow-based systems, or integrated technology platforms.
• Experience evaluating AI-, machine learning-, or LLM-enabled solutions, including prompt behavior, output quality, model-driven workflows, or automated decision-support capabilities.

Responsibilities

• Design and execute test strategies for AI-powered applications, including functional, integration, regression, usability, performance, and non-functional testing.
• Validate LLM-based solutions for accuracy, relevance, consistency, groundedness, safety, latency, and end-to-end task completion.
• Test retrieval-augmented generation solutions, including document ingestion, retrieval quality, prompt behavior, response quality, citations or source alignment, and orchestration workflows.
• Develop test cases, evaluation datasets, benchmark scenarios, and expected outcomes for prompts, retrieval pipelines, model-driven workflows, and end-user interactions.
• Identify model failure modes, hallucinations, edge cases, bias concerns, workflow breakdowns, and integration issues; document findings and recommend corrective actions.

Skills

QA automation

Software testing

Test engineering

API testing

Agile testing

CI/CD testing

Education

Bachelor's degree in Computer Science or related field

Tools

CI/CD tools

Test-management tools

Job description

Globant is seeking an AI Quality Engineer in Charlotte, NC to lead quality strategies for AI-enabled enterprise applications for a Deloitte wealth management client. You will drive testing across data prep, model evaluation, integration testing, production monitoring, and continuous improvement.

The role requires hands-on testing of AI/ML/LLM-driven systems, QA discipline, and collaboration with AI and software engineers to ensure accuracy, reliability, and release readiness in a regulated