Senior AI Production Engineer (Enterprise Deployments)

Amazon Inc.; Boston (MA); On-site; USD 168,000 - 227,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. is seeking a Forward Deployed Engineer (FDE) to embed inside enterprise customers and design, build, deploy, and run AI-powered production systems alongside their engineering teams.

The role blends software engineering rigor with customer ownership, delivering scalable architectures, reusable patterns, and end-to-end production readiness, including CI/CD, monitoring, and security.

Qualifications

• 5+ years of non‑internship professional software development experience.
• 5+ years of programming with at least one software programming language experience.
• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
• Experience as a mentor, tech lead or leading an engineering team
• Experience communicating technical concepts to both technical and non‑technical audiences, including senior stakeholders
• Experience leading agentic and spec‑driven development at production scale (developing AI agents a plus)

Responsibilities

• Embed within customer engineering teams. Understand the customer's business processes, technical architecture, and operational constraints. Translate ambiguous business problems into scalable AI-enabled production systems. Requires 30 – 50% travel.
• Build production AI applications. Design and develop production-grade software powering AI and agentic workflows — orchestration layers for multi-agent systems, retrieval pipelines, workflow automation, decision intelligence. Integrate foundation models, customer data sources, APIs, and existing applications into cohesive AI experiences. Optimize for latency, reliability, observability, cost, and security.
• Own production. Take systems from design through production rollout and operationalization. Troubleshoot production incidents across AI models, distributed systems, data pipelines, and application services. Put in place monitoring, evaluations, guardrails, and the operational mechanisms (testing, CI/CD, rollback, resiliency) that keep AI systems healthy at scale.
• Accelerate customer transformation. Identify opportunities to expand AI adoption across customer workflows. Codify reusable patterns, accelerators, and reference architectures that benefit future customers and feed back into AWS.
• Raise the bar. Mentor engineers. Contribute to AWS engineering best practices for AI and forward deployment. Push reusable components and learnings back into AWS products and services.

Skills

Software development

Programming

System design

Mentorship

AI / ML tooling

Education

Bachelor's degree

Tools

AWS services

React

TypeScript

Python

Go

Job description

Amazon Web Services, Inc. is seeking a Forward Deployed Engineer (FDE) to embed inside enterprise customers and design, build, deploy, and run AI-powered production systems alongside their engineering teams.

The role blends software engineering rigor with customer ownership, delivering scalable architectures, reusable patterns, and end-to-end production readiness, including CI/CD, monitoring, and security.