Senior AI Product Analytics Lead

HighLevel; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

HighLevel is a remote-first AI-powered business operating system. We seek a Senior Product Analyst to measure the AI portfolio, define metrics, and report performance to leadership.

You will write SQL against ClickHouse and Snowflake, build reporting in Superset, and ensure data accuracy before decisions are made. Ideal candidates use advanced analytics, own cohort analysis, and build unit economics for AI usage.

Qualifications

• Minimum 6 years in product or business analytics.
• Proficient SQL with multi-CTEs, window functions, and JSON.
• Experience with ClickHouse, Snowflake, and BI tools (Superset/Tableau).
• Familiar with Pendo, Amplitude, or Mixpanel and SaaS metrics.

Responsibilities

• Run the recurring business review, building analysis and presenting results to product leadership.
• Define and document metrics for each AI product, including activation, adoption, north star, and penetration.
• Build and maintain Superset datasets, charts, and dashboards, and audit for hardcoded filters or stale definitions.
• Analyze retention, cohort behavior, and adoption funnels at the sub-account level.
• Build unit economics of AI usage, converting token consumption into model costs and reporting margins.
• Reconcile discrepancies between data sources and specify instrumentation with PMs before feature launches.

Skills

SQL mastery

Window functions

Multi-CTEs

JSON data

SaaS metrics

Experiment design

Tools

ClickHouse

Snowflake

Superset

Tableau

Pendo

Amplitude

Mixpanel

Job description

HighLevel is a remote-first AI-powered business operating system. We seek a Senior Product Analyst to measure the AI portfolio, define metrics, and report performance to leadership.

You will write SQL against ClickHouse and Snowflake, build reporting in Superset, and ensure data accuracy before decisions are made. Ideal candidates use advanced analytics, own cohort analysis, and build unit economics for AI usage.