Senior AI Platform Reliability Engineer

Dairy-Farmers-of-America,-Inc.; Kansas City (KS); On-site; USD 98,000 - 139,000; Full time

Job summary

Dairy-Farmers-of-America,-Inc. seeks a senior technical leader to deploy, operate, and continuously improve AI-enabled production platforms inside IT Solutions Delivery.

The role ensures production readiness, reliability, and enterprise alignment across multiple teams and platforms. The candidate will own SRE practices, automate pipelines, monitor performance, and provide production support for AI services while collaborating with application, platform engineering, and IT operations to achieve

Qualifications

• Undergraduate degree in computer science, information technology, or related curriculum
• 8+ years of IT, cloud or platform engineering, DevOps, SRE, infrastructure engineering or related experience
• Experience deploying and supporting AI/ML platforms in production and managing CI/CD pipelines and IaC workflows
• Partner with multiple teams to operationalize new technologies and services
• Serve as a technical lead or escalation point for complex production issues

Responsibilities

• Deploy AI/ML solutions into enterprise production environments using repeatable, low-risk release processes
• Build and maintain automated pipelines that support solution delivery across development, testing, and production
• Ensure all AI services meet enterprise standards for deployment, configuration, and change management
• Own day-to-day operations of AI-enabled platforms, ensuring availability, reliability, and performance of business-facing services
• Establish and enforce site reliability engineering (SRE) practices, including high availability, auto-scaling, redundancy and failover strategies
• Continuously optimize platform performance, resource utilization, and cost efficiency
• Implement and maintain monitoring, logging, and alerting aligned to enterprise ITOM practices
• Define and track service health, performance, and data quality metrics for AI-enabled services
• Develop and maintain runbooks and support procedures to enable consistent issue resolution
• Partner with operations and service desk teams to ensure support readiness and knowledge transfer
• Integrate AI services into enterprise application and infrastructure ecosystems

Skills

AI/ML operations

CI/CD pipelines

Site reliability engineering

Automation scripting

Cloud technologies

Incident management

Production support

Root cause analysis

Cross-team collaboration

English communication

Education

Bachelor's degree

Tools

CI/CD tools

Job description

Dairy-Farmers-of-America,-Inc. seeks a senior technical leader to deploy, operate, and continuously improve AI-enabled production platforms inside IT Solutions Delivery.

The role ensures production readiness, reliability, and enterprise alignment across multiple teams and platforms. The candidate will own SRE practices, automate pipelines, monitor performance, and provide production support for AI services while collaborating with application, platform engineering, and IT operations to achieve