Data & AI Platform Reliability Leader

Amerilife Group, LLC

Town of Florida (NY)

Hybrid

USD 160,000 - 177,000

Full time

14 days+

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Benefits offered by this job

PTO

Medical, dental, vision

Retirement savings

Disability insurance

Life insurance

Job summary

AmeriLife seeks a highly technical Senior Manager, Data & AI Platforms Reliability to lead the operational excellence, production reliability, and support of our Enterprise Data & AI Platforms. This leader will own day-to-day production operations across Databricks Lakehouse, FDM, EDR, and related data services.

The role ensures highly available, secure, scalable platforms with strong governance and incident management.

Qualifications

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
10+ years supporting enterprise data platforms.
5+ years leading technical operations or production support teams.
Hands-on Databricks experience, including Delta Lake, Unity Catalog, Spark, Workflows, SQL Warehouses, and Lakehouse architecture.
Experience supporting enterprise data warehouses and cloud data platforms.
Strong understanding of DevOps, CI/CD, Infrastructure as Code, monitoring, observability, and automation.
Experience with Azure cloud services.
Strong SQL and performance tuning expertise.
Experience leading major incident management and root cause analysis.

Responsibilities

Own production support for enterprise data platforms and data products.
Lead incident, problem, change, and release management processes.
Ensure platform stability, availability, and operational excellence.
Drive root cause analysis and implement permanent corrective actions.
Establish operational SLAs, KPIs, and platform health dashboards.
Lead production readiness reviews for all new platform releases.
Lead Production Support Engineers, Platform Engineers, Database Administrators, and Operations specialists.