Senior AI Patch & Remediation Architect

Kai; San Jose (CA); Presencial; USD 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salaries

Equity options

Supportive work environment

Descripción de la vacante

Kai is seeking a Patch Management Domain Expert who has lived the pain of enterprise patching and wants to solve it for everyone.

This role places you at the center of an AI agent product, teaching our agents how enterprises patch, where processes break, and how remediation workflows can be safely automated end to end. You will shape Kai's patching approach, translating operational know-how into product requirements and integration strategy.

Formación

• 7+ years of IT experience with enterprise patch management.
• Hands-on IT software management across packaging, deployment, and lifecycle.
• Strong ITSM discipline with change and incident/problem management.
• Experience with patch and endpoint management tools.
• Understanding of vulnerability management and risk reduction.
• Ability to translate operational reality into clear processes.

Responsabilidades

• Partner with product management to define requirements for AI-based remediation.
• Research how enterprises deploy updates across workstations, servers, apps.
• Map patching differences across environments and capture risks.
• Identify tools used by remediation teams and roles of each.
• Analyze ITSM workflows in practice vs documentation.
• Document CMDB usage in practice and data trustworthiness.

Conocimientos

Startup experience

7+ years IT

Software management

ITSM discipline

Endpoint management

Vulnerability management

Patch process knowledge

Communication skills

Herramientas

Intune

Jamf

SCCM/MECM

Tanium

WSUS

Descripción del empleo

Kai is seeking a Patch Management Domain Expert who has lived the pain of enterprise patching and wants to solve it for everyone.

This role places you at the center of an AI agent product, teaching our agents how enterprises patch, where processes break, and how remediation workflows can be safely automated end to end. You will shape Kai's patching approach, translating operational know-how into product requirements and integration strategy.