Senior AI Innovation Lab Experience Lead

Kyndryl; Dallas (TX); On-site; USD 143,640 - 273,000; Full time

Benefits offered by this job

Comprehensive benefits package

Discretionary annual bonus program

Job summary

Kyndryl is seeking an Associate Director for their AI Innovation Lab in Dallas. In this full-time role, you’ll lead customer engagement and delivery operations, ensuring high-quality experiences for C-suite stakeholders.

Your responsibilities include facilitating innovation sessions, leveraging AI trends to inform customers, and coordinating with teams for successful workshop delivery. The position calls for strong communication skills and over eight years of relevant experience.

Qualifications

• 8+ years of experience facilitating senior-level workshops.
• Strong commercial awareness with pre-sales knowledge.
• Solid understanding of AI and emerging technology trends.

Responsibilities

• Lead innovation sessions with senior customer stakeholders.
• Build trusted relationships with customer stakeholders.
• Manage end-to-end flow of customer engagements.
• Contribute to pipeline reporting and opportunity development.
• Collaborate with AI Lab teams for session preparation.

Skills

Facilitation of senior-level workshops

Commercial awareness

Communication with C-suite

Organizational skills

Understanding of AI trends

Job description

Kyndryl is seeking an Associate Director for their AI Innovation Lab in Dallas. In this full-time role, you’ll lead customer engagement and delivery operations, ensuring high-quality experiences for C-suite stakeholders.

Your responsibilities include facilitating innovation sessions, leveraging AI trends to inform customers, and coordinating with teams for successful workshop delivery. The position calls for strong communication skills and over eight years of relevant experience.