Senior AI Forward-Deployed Engineer (Hybrid - Utah)

BambooHR LLC.

Utah

Hybrid

USD 140,000 - 190,000

Full time

42 hours ago

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Benefits offered by this job

Health insurance

4 weeks vacation

12 company holidays

Parental leave

Volunteer time off

Flexible work arrangement

Job summary

BambooHR is a Utah-based hybrid employer seeking a Senior Forward Deployed Engineer to own the complete customer engagement cycle from discovery through deployed solution. You will work with SMB clients, building AI-powered agents and automated HR workflows inside the BambooHR platform, with an emphasis on clean handoffs and measurable outcomes.

Travel to local customer sites and on-site/remote collaboration with Product and Engineering are required.

Qualifications

5+ years of software engineering experience with production software.
Full-stack development experience across front and back ends.
Experience building AI-powered agents and tooling.
Ability to design robust, scalable integrations with client systems.
Strong security, privacy, and safe release practices.

Responsibilities

Lead on-site and video discovery sessions with customers to understand workflow challenges and define what to build.
Define project scope and deliverables with customers, setting timelines and managing expectations.
Build AI-powered agents and automated workflows for each HR need within BambooHR.
Learn customer systems and data sources to design seamless integrations.
Ensure solutions are correct, reliable, and maintainable, with thorough handoffs to the tools team.
Surface field learnings as product insights for BambooHR core.
Partner with Product, Engineering, and Customer Experience on roadmap opportunities.
Contribute to Forward Deployed Engineering practice and improve playbooks.