Senior AI Engineer - Healthcare Conversational Agents

Ellipsis Health; Buffalo (NY); In loco; USD 160.000 - 210.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity

Health, dental, vision insurance

401(k) plan

Learning budget

Descrizione del lavoro

Ellipsis Health is seeking a Senior Software Engineer to build AI agents that interact with patients and healthcare partners. You will own end-to-end development, including conversation design, prompts, tool calling, and evals, plus the APIs and data that enable agents to run in production.

You'll work with product, clinical, deployment, and customer teams to ship multiple production agents quickly, improve evaluation suites, and drive measurable improvements in agent performance in live

Competenze

• 5+ years of professional software engineering
• LLM-powered production experience
• Strong Python and/or TypeScript skills

Mansioni

• Design, build, and ship AI agents end to end, including conversation flows, prompts, tool and function calling, retrieval, memory, and backend services agents depend on
• Build evaluation systems (offline test suites, simulated conversations, human review loops, and production monitoring) to validate agent quality
• Improve instruction following, tool-calling reliability, latency, and cost across LLM and speech stack
• Help design and build next‑gen voice agent platform, selecting models and architecture per task
• Partner with clinical, product, and customer teams to translate workflows into reliable agent behavior
• Analyze real conversations and failure cases to drive prompt/tool/model/product changes
• Build internal tools to observe, monitor, and analyze agent behavior at scale
• Stay updated with models and tooling and bring useful parts into production

Conoscenze

Python

TypeScript

LLM prompting

Tool calling

Agent orchestration

Communication

Strumenti

REST APIs

Frontend basics

RAG

Evaluation pipelines

Twilio

Descrizione del lavoro

Ellipsis Health is seeking a Senior Software Engineer to build AI agents that interact with patients and healthcare partners. You will own end-to-end development, including conversation design, prompts, tool calling, and evals, plus the APIs and data that enable agents to run in production.

You'll work with product, clinical, deployment, and customer teams to ship multiple production agents quickly, improve evaluation suites, and drive measurable improvements in agent performance in live