Senior AI-Enabled DevOps Engineer

Visa Hunt; United States; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs andResources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

Job summary

PointClickCare builds cloud platforms that power safer, more connected care. As a Senior DevOps Engineer, you design, build, and operate scalable cloud infrastructure and developer platforms for applications and AI workloads.

You own end-to-end systems, improve reliability, and partner with software and data teams to productionize services. You will join a growing DevOps team and collaborate with software, IT, and platform squads to enhance delivery velocity, reliability, and observability.

Qualifications

• Must have 5-8+ years of progressive experience designing and implementing automated infrastructure and CI/CD pipelines.
• Strong experience with cloud platforms (AWS, GCP, or Azure).
• Hands-on expertise in cloud-native architectures and microservices.
• Infrastructure as Code (Terraform, IaC 2.0, etc.).
• Knowledge of containerization and orchestration (Docker, Kubernetes).
• Experience with monitoring, logging, and alerting tools.

Responsibilities

• Design, implement, and operate cloud-native infrastructure for production workloads.
• Build and maintain CI/CD pipelines for applications and ML systems.
• Develop and manage infrastructure-as-code to ensure consistency, scalability, and repeatability.
• Improve deployment reliability through automation, testing, and rollout strategies.
• Support AI/ML workloads, including model deployment, scaling, and monitoring.
• Integrate AI-assisted tools into DevOps workflows to improve: alert quality and noise reduction, incident triage and root‑cause analysis, capacity planning and performance optimization.
• Design and maintain observability solutions using metrics, logs, and traces.
• Participate in on‑call rotations and lead incident response for complex issues.
• Continuously improve system resilience through proactive automation.

Skills

Cloud-native design

CI/CD pipelines

Python/Bash/Go

Docker & Kubernetes

Observability & monitoring

Automation & IaC

Tools

Terraform

GitHub Actions

Prometheus

Grafana

ELK

Datadog

ArgoCD

Job description

Travel to Office expectations

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Position Summary:

PointClickCare builds cloud platforms that power safer, more connected care for millions of patients. As a Senior DevOps Engineer, you will design, build, and operate scalable cloud infrastructure and developer platforms that support both application and AI-driven workloads. You are a strong individual contributor who owns complex systems end-to-end, improves reliability and automation, and partners closely with software and data teams to bring services and models into production. You balance delivery and quality, applying DevOps and SRE best practices to improve developer velocity, system reliability, and operational insight.

Who you'll work with:

You will be part of our growing team of top engineers with the ability to directly impact the success of the organization. You'll be a part of the DevOps team reporting to the DevOps Team Lead and working alongside our other DevOps Engineers. You'll work day to day with the Software Engineering team as well as our IT team.

What you'll be doing day to day:

• Design, implement, and operate cloud-native infrastructure for production workloads.
• Build and maintain CI/CD pipelines for applications and ML systems.
• Develop and manage infrastructure-as-code to ensure consistency, scalability, and repeatability.
• Improve deployment reliability through automation, testing, and rollout strategies.
• Support AI/ML workloads, including model deployment, scaling, and monitoring.
• Integrate AI-assisted tools into DevOps workflows to improve:
  • Alert quality and noise reduction.
  • Incident triage and root‑cause analysis.
  • Capacity planning and performance optimization.
  • Design and maintain observability solutions using metrics, logs, and traces.
  • Participate in on‑call rotations and lead incident response for complex issues.
  • Continuously improve system resilience through proactive automation.
  • Partner with application, platform, and data teams to deliver reliable systems.
  • Provide technical guidance and code reviews for DevOps team members.
  • Contribute to architecture discussions and influence technical direction within your domain.
  • Document standards, runbooks, and best practices.
  • Participate in on‑call rotations.

What you'll bring:

• Strong hands‑on expertise
  • Ownership of systems from design through production support.
  • Design and set up end‑to‑end CI/CD pipelines.
  • Practical understanding of distributed systems and cloud infrastructure.
  • Bias toward automation, observability, and operational excellence.
• Growth‑oriented leadership
  • Willingness to mentor and support teammates.
  • Comfort collaborating across functions and advocating for better practices.
  • Ability to communicate trade‑offs clearly and constructively.
• Strong knowledge of containerization and orchestration (Docker, Kubernetes)
  • Experience with monitoring and observability tools (Prometheus, Grafana, ELK, Datadog).
  • Solid understanding of networking, security principles, and high‑availability architectures.
  • Strong problem‑solving skills and ability to work in complex, distributed environments.
• Experience with scripting or programming (Python, Bash, Go, etc.).

Must‑haves

• 5-8+ years of progressive experience designing and implementing large‑scale, automated infrastructure and CI/CD pipelines.
• Strong experience with cloud platforms (AWS, GCP, or Azure).
• Hands‑on expertise in cloud‑native architectures and microservices.
• Infrastructure as Code (Terraform, IaC 2.0, etc.).
• Knowledge of containerization and orchestration (Docker, Kubernetes).

Containers and Kubernetes

• CI/CD systems (GitHub Actions, GitLab CI, Jenkins, ArgoCD).
• Strong knowledge‑level of CI/CD best practices, GitOps workflows and deployment strategies (blue/green, canary).
• Proficiency in scripting or programming (Python, Bash, Go, etc.).
• Demonstrated ability to write custom scripts for deployment, monitoring and system tasks.
• Experience with monitoring, logging, and alerting tools.

Exposure to AI/ML workloads

• Exposure to AI/ML workloads.

Nice‑to‑haves

• 3+ years in healthcare technology or other highly regulated SaaS environments (financial services, government).
• Experience with AI‑driven monitoring or AIOps tools.
• Knowledge of cloud cost optimization strategies.
• Advanced certifications: AWS Certified DevOps Engineer‑Professional, Microsoft Certified DevOps Engineer Expert, Certified Kubernetes Administrator (CKA).
• Experience with security automation and DevSecOps practices.

Benefits & Perks:

• Benefits starting from Day 1!
• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [e-mail] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

Originally posted on Himalayas