Senior AI-Driven Workflow Architect for Digital Workforce

Stratacent; Woodbridge Township (NJ); Hybrid; USD 90,000 - 120,000; Full time

Job summary

A global IT consulting firm is seeking a Senior Business Systems Analyst to design and enable AI-orchestrated workflows and support workforce transformation. The ideal candidate will have 8-12+ years of experience, strong skills in workflow orchestration and automation, and exposure to AI agents. This hybrid role requires collaboration with operational teams to document and automate processes, helping to drive digital transformation within the organization.

Qualifications

• 8–12+ years of experience as a Business Systems Analyst.
• Strong understanding of workflow orchestration and automation.
• Exposure to AI agents or intelligent automation.

Responsibilities

• Document end-to-end workflows across ops teams.
• Identify manual, swivel-chair activities for automation.
• Define functional requirements for AI agents and Human-in-loop orchestration.
• Partner with Ops leaders on workforce transformation.
• Support rollout of digital workforce models.

Skills

Workflow orchestration

Automation

AI agents

Operations Transformation

Job description

A global IT consulting firm is seeking a Senior Business Systems Analyst to design and enable AI-orchestrated workflows and support workforce transformation. The ideal candidate will have 8-12+ years of experience, strong skills in workflow orchestration and automation, and exposure to AI agents. This hybrid role requires collaboration with operational teams to document and automate processes, helping to drive digital transformation within the organization.