Senior AI-Driven Workflow Architect for Digital Workforce

Stratacent; Johnston (RI); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A global IT consulting firm is looking for a Senior Business Systems Analyst to design and enable AI-orchestrated workflows within the commercial banking sector. This hybrid role focuses on improving efficiencies, automating workflows, and partnering with operations leaders. Candidates should have 8+ years in business systems analysis with a strong background in automation and AI technologies. Join a forward-thinking team committed to digital transformation in financial services.

Qualifications

• 8+ years as a Business Systems Analyst in Operations Transformation.
• Strong understanding of workflow orchestration and automation.
• Experience working directly with Ops teams and change programs.

Responsibilities

• Document end-to-end workflows across ops teams.
• Identify manual activities for automation.
• Define functional requirements for AI agents.
• Partner with Ops leaders on workforce transformation.
• Support rollout of digital workforce models.

Skills

Workflow orchestration

Automation

Change management

AI agents

Job description

A global IT consulting firm is looking for a Senior Business Systems Analyst to design and enable AI-orchestrated workflows within the commercial banking sector. This hybrid role focuses on improving efficiencies, automating workflows, and partnering with operations leaders. Candidates should have 8+ years in business systems analysis with a strong background in automation and AI technologies. Join a forward-thinking team committed to digital transformation in financial services.