Principal AI Deployment Engineer (Enterprise)

Workday, Inc. (old); Pleasanton (CA); On-site; USD 206,000 - 310,000; Full time

Job summary

Workday, Inc. is seeking a Principal Forward Deployed Engineer to bridge hands‑on software development with high‑impact customer technical strategy.

You will partner with enterprise customers to architect, deploy, debug, and optimize Workday’s AI agents and developer platform solutions within live customer environments. Working across the full deployment lifecycle, you will collaborate with AI Deployment Architects, Product Managers, and Workday Services leads to drive customer success and

Qualifications

• 7+ years in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or Software Development.

Responsibilities

• Deploy, configure, and debug AI agents and integrations inside live enterprise tenant environments.
• Lead technical discovery sessions with customer stakeholders to translate requirements into product configurations and integration specs.
• Capture telemetry, failures, and friction points to influence product roadmap and backlog.
• Identify recurring deployment challenges and convert fixes into standard product capabilities.
• Collaborate with Workday Services, AI Deployment Architects, and Account Teams for seamless delivery.
• Guide engagements from kickoff to graduation within a 6‑month deployment cycle.

Skills

Forward Deployed Eng

Python/Java

REST APIs

Enterprise client

Job description

Workday, Inc. is seeking a Principal Forward Deployed Engineer to bridge hands‑on software development with high‑impact customer technical strategy.

You will partner with enterprise customers to architect, deploy, debug, and optimize Workday’s AI agents and developer platform solutions within live customer environments. Working across the full deployment lifecycle, you will collaborate with AI Deployment Architects, Product Managers, and Workday Services leads to drive customer success and