Senior AI Deployment Engineer – Enterprise Production

Cisco Systems, Inc.; Washington (District of Columbia); On-site; USD 149,000 - 218,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company matching

Paid parental leave

Disability coverage

Life insurance

Job summary

The Forward Deployed Engineer role at Cisco Systems, Inc. sits at the intersection of software engineering, customer engagement, and product innovation.

You will help some of the world’s largest enterprises deploy AI into production, partnering with external customers to solve complex technical challenges while collaborating with internal Product and Engineering teams to improve the platform based on real-world needs.

Qualifications

• Bachelor's degree in Computer Science or a related technical field, with 6+ years of relevant experience, or equivalent practical experience.
• Software engineering experience building production-grade applications- Python and/or Java.
• Experience with APIs, distributed systems, cloud platforms, or backend development.
• Experience with AI tools such as Claude Code, Codex, cursor, etc.
• Troubleshooting and problem-solving skills across multiple layers of the technology stack.

Responsibilities

• Partner with enterprise customers to understand technical requirements and business goals.
• Design scalable AI solution architectures and guide customers through production deployments.
• Build integrations, prototypes, and reusable tools that accelerate customer success.
• Lead technical workshops, architecture discussions, and troubleshoot complex production issues.
• Collaborate with Product and Engineering teams to share customer feedback and influence future product enhancements.
• Create documentation, reusable best practices, and technical assets that benefit future deployments.

Skills

Python

Java

APIs

Distributed systems

Troubleshooting

Customer engagement

Education

Bachelor's degree in Computer Science or related field

Tools

Kubernetes

Cloud platforms

Backend development

Observability

Job description

The Forward Deployed Engineer role at Cisco Systems, Inc. sits at the intersection of software engineering, customer engagement, and product innovation.

You will help some of the world’s largest enterprises deploy AI into production, partnering with external customers to solve complex technical challenges while collaborating with internal Product and Engineering teams to improve the platform based on real-world needs.