Senior AI Delivery Consultant

Namely

Mountain View (CA)

On-site

USD 180,000 - 230,000

Full time

4 days ago

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Job summary

Cornerstone is seeking a Senior AI Delivery Consultant in Mountain View to lead AI solution deployments for global enterprise customers. You will coordinate cross-functional teams, govern delivery milestones, and ensure measurable business outcomes from Workforce AI investments.

The role requires executive stakeholder engagement, strategic planning, and proven delivery leadership across complex programs in enterprise SaaS.

Qualifications

8+ years of enterprise SaaS delivery and program management experience.
Proven track record managing complex enterprise deployments.
Strong executive stakeholder management and communication skills.

Responsibilities

Own end-to-end customer execution from design handoff through HyperCare.
Develop delivery plans, strategies, and governance.
Establish milestones, success measures, and readiness criteria.
Coordinate delivery across cross-functional teams and stakeholders.
Drive testing, launch readiness, adoption, and transition to Customer Success.
Lead governance reviews and manage delivery risks.
Capture lessons learned to improve global delivery.

Skills

Delivery leadership

Enterprise SaaS

Program management

Executive stakeholder management

Cross-functional leadership

Customer management

Job description

Cornerstone is seeking a Senior AI Delivery Consultant to lead the successful implementation and deployment of AI solutions across global enterprise customers. This role is responsible for driving delivery excellence across Workforce AI (Intelligence+, Skills Architect, PeopleGraph, Agent Packs, and emerging AI-powered solutions). You will coordinate cross-functional teams, manage executive customer relationships, oversee customer execution from Solution Design handoff through HyperCare, and ensure customers achieve measurable business outcomes from their Workforce AI investments. The ideal candidate combines enterprise SaaS delivery leadership, strategic consulting, program management, customer engagement, and operational execution expertise. In this role you will…

Delivery Leadership

Own end-to-end customer execution from Solution Design handoff through HyperCare.
Develop delivery plans, implementation strategies, and governance frameworks.
Establish project milestones, success measures, and operational readiness criteria.
Ensure successful deployment, customer launch readiness, adoption, and transition to Customer Success.

Customer Stakeholder Management

Serve as the primary delivery leader for customer engagements.
Act as the trusted delivery advisor for executive customer stakeholders, ensuring implementation decisions remain aligned with agreed business outcomes.
Facilitate executive steering committees and status reviews.
Build strong relationships with customer stakeholders.
Manage expectations, risks, dependencies, assumptions, decisions, and executive escalations.

Cross-Functional Coordination

Coordinate Advisory, Solution Design, Product Management, Engineering, Forward Deployment Engineering (FDE), Customer Success, Sales, Delivery Services, and customer stakeholders.
Ensure alignment between solution definition and implementation execution.
Drive testing, validation, launch readiness, and deployment activities.
Support transition through HyperCare to Customer Success, ensuring operational readiness and long-term adoption.

Delivery Governance

Lead implementation governance and executive milestone reviews.
Ensure delivery gates and readiness criteria are achieved before progressing through implementation phases.
Track delivery health and proactively resolve delivery risks.

Operational Excellence

Establish repeatable delivery processes, governance models, and implementation best practices.
Identify opportunities to improve implementation efficiency and scalability.
Contribute to the Workforce AI Delivery Methodology, Playbook, and reusable implementation assets.
Capture lessons learned to continuously improve global delivery.

You've got what it takes if you have…

8+ years of experience in enterprise SaaS delivery, implementation leadership, program management, consulting, or customer execution.
Experience managing complex enterprise customer implementations.
Strong executive stakeholder management skills.
Experience leading cross-functional teams in matrixed organizations.
Exceptional communication and organizational skills.

Preferred Qualifications