Senior AI Data Ops Lead - Hands-On

SpaceXAI; Palo Alto (CA); On-site; USD 104,000 - 170,000; Full time

Benefits offered by this job

Equity

Medical coverage

401(k)

Disability insurance

Life insurance

Employee discounts

Job summary

SpaceXAI is seeking a hands-on leader to guide a team of AI Tutors responsible for delivering high-quality training data and evaluations powering SpaceXAI’s models. You will set data quality standards, review work in the domain, and build scalable processes while executing labeling and review tasks.

You will coach a team, manage performance, and collaborate with Human Data Managers and Engineering to translate model needs into effective labeling strategies, driving continuous improvement across

Qualifications

• 6 months+ hands-on experience in data labeling, annotation, AI training/evaluation, content quality, or similar operational domains.
• Basic understanding of AI and machine learning concepts and how high-quality training data impacts model performance.
• Bachelor’s degree in Finance, Accounting, Economics, or 4+ years applicable experience in lieu of a degree.

Responsibilities

• Own end-to-end quality and delivery for assigned Human Data projects — review work in the domain, ensure accuracy, consistency, guideline adherence, and high-quality data production at scale.
• Lead, coach, and performance-manage a team of AI Tutors, including performance reviews, records, action plans, shadow sessions, and continuous improvement.
• Oversee and participate in labeling and reviewing tasks to maintain high standards and model best practices.
• Ensure strict guideline adherence, taxonomy management, and quality assurance processes.
• Drive efficiency by identifying and resolving operational bottlenecks, implementing process improvements, and tracking performance via KPI dashboards.
• Collaborate with Human Data Managers, Team Leads, and Engineering to translate model needs into clear labeling strategies.
• Coach and develop talent while maintaining accountability and a high-performance culture; support disciplinary actions as needed.
• Document outcomes, suggest process iterations, and report project status, risks, and results.
• Act as the voice of your tutors while fostering strong collaboration across the broader Human Data organization.

Skills

People leadership

Project management

Data quality

Communication

Education

Bachelor’s degree in Finance, Accounting, Economics

Tools

Notion

Axiom

JIRA

Linear

Job description

SpaceXAI is seeking a hands-on leader to guide a team of AI Tutors responsible for delivering high-quality training data and evaluations powering SpaceXAI’s models. You will set data quality standards, review work in the domain, and build scalable processes while executing labeling and review tasks.

You will coach a team, manage performance, and collaborate with Human Data Managers and Engineering to translate model needs into effective labeling strategies, driving continuous improvement across