Lead AI Tutor Team — Data Quality & Ops

Pantera Capital; United States; Remote; USD 104,000 - 156,000; Full time

Job summary

SpaceXAI seeks a hands-on Leader for AI Tutors to drive data quality and scalable operations. You will oversee labeling, evaluation, and training activities, while guiding a small, high-performing team to deliver accurate datasets for model training.

You will implement guidelines, manage KPIs, and collaborate with Human Data Managers and engineering to translate model needs into concrete labeling strategies. Remote-friendly with international opportunities.

Qualifications

• 1+ years of hands-on experience in data labeling, annotation, AI training/evaluation, content quality, or similar operational domains.
• Bachelor’s degree, or 4+ years of professional experience in lieu of a degree
• Demonstrated experience with data quality metrics, annotation processes, and guideline-driven workflows (as evidenced by prior roles or projects).
• Familiarity with project management and collaboration tools such as Notion, Axiom, JIRA, Linear, or equivalent.
• Basic understanding of AI and machine learning concepts and how high-quality training data impacts model performance.

Responsibilities

• Own end-to-end quality and delivery for assigned Human Data projects — personally reviewing work in the domain, ensuring accuracy, consistency, guideline adherence, and high-quality data production at scale.
• Lead, coach, and performance-manage a team of AI Tutors, including conducting regular performance reviews, maintaining records, creating action plans, managing shadow sessions, and driving continuous improvement.
• Oversee and actively participate in labeling and reviewing tasks to maintain high standards and model best practices.
• Ensure strict guideline adherence, taxonomy management, and quality assurance processes.
• Drive efficiency by identifying and resolving operational bottlenecks, implementing process improvements, and tracking performance via KPI dashboards (e.g., quality metrics, throughput, send-back rates).
• Build, update, and deliver training materials, practice tasks, and certification benchmark tasks; manage certifications and workforce adjustments.
• Collaborate closely with Human Data Managers, fellow Team Leads, and Engineering to translate model needs into clear labeling strategies and requirements.
• Coach and develop talent while maintaining strong accountability and a high-performance culture; support disciplinary actions as needed.
• Document outcomes, suggest process iterations, and report project status, risks, and results.
• Act as the voice of your tutors while fostering strong collaboration across the broader Human Data organization.

Skills

Data labeling

AI training concepts

Quality metrics

Cross-team collaboration

Education

Bachelor’s degree

4+ years of professional experience in lieu of a degree

Tools

Notion

Axiom

JIRA

Linear

Job description

SpaceXAI seeks a hands-on Leader for AI Tutors to drive data quality and scalable operations. You will oversee labeling, evaluation, and training activities, while guiding a small, high-performing team to deliver accurate datasets for model training.

You will implement guidelines, manage KPIs, and collaborate with Human Data Managers and engineering to translate model needs into concrete labeling strategies. Remote-friendly with international opportunities.