Senior AI Control Plane Engineer - Enterprise Governance

PTC; Boston (MA); On-site; USD 135,000 - 155,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employee stock purchase program (ESPP)

401(k) with company match

Tuition reimbursement

Generous commuter subsidy

Job summary

PTC in Boston, MA is seeking a Senior Enterprise AI Control Plane Engineer with 5 to 8 years of experience to set up and operate our enterprise AI governance and integration layer. You will configure MCP Gateways, LLM Gateways, RBAC, audit logging, and observability, collaborating with security, architecture, and business teams to connect internal and vendor MCP servers through a shared, governed gateway.

This role emphasizes API management, governance patterns, and scalable operations across

Qualifications

• 5 to 8 years of experience in enterprise integration, API management, platform engineering, cloud engineering, or related roles.
• Strong understanding of API gateways, API governance, API security, lifecycle management, policies, subscriptions, and observability.
• Experience with authentication and access control patterns such as OAuth, OIDC, JWT, API keys, RBAC, service principals, managed identity, or SSO.
• Ability to work with both technical and business stakeholders.

Responsibilities

• Configure and operate the Enterprise AI Control Plane, including MCP gateways, LLM gateways, policies, access control, observability, and governance.
• Help onboard internal and vendor MCP servers through a common gateway for secure and observable agent access.
• Define and implement governance patterns for AI agents, MCP tools, model access, rate limits, logging, approvals, and usage tracking.
• Partner with business teams to understand AI agent use cases and translate them into secure platform configurations.
• Collaborate with security and architecture teams on authentication, authorization, RBAC, audit logging, and policy enforcement.
• Support discovery, cataloging, and lifecycle management of AI agents, MCP servers, and reusable tools
• Build operational dashboards and reports for agent usage, MCP tool usage, LLM usage, errors, latency, and policy violations.
• Create reusable onboarding guides, standards, runbooks, and best practices for AI agent integrations.

Skills

Enterprise integration

API management

Platform engineering

Cloud engineering

Stakeholder communication

Tools

Azure API Management MCP

Microsoft Foundry AI Gateway

Salesforce Agentforce

Boomi API Control Plane

Kong

Apigee

MuleSoft Anypoint

Job description

PTC in Boston, MA is seeking a Senior Enterprise AI Control Plane Engineer with 5 to 8 years of experience to set up and operate our enterprise AI governance and integration layer. You will configure MCP Gateways, LLM Gateways, RBAC, audit logging, and observability, collaborating with security, architecture, and business teams to connect internal and vendor MCP servers through a shared, governed gateway.

This role emphasizes API management, governance patterns, and scalable operations across