Senior AI Compute Hardware Engineer - Rack-Scale Systems

Graphcore; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical

Dental and Vision

FSAs

HSAs

Disability and Life Insurance

401(k) retirement plan

Commuter benefits

Wellness services

Employee Assistance Programme

Job summary

Graphcore seeks a Senior Systems or Staff Hardware Engineer to provide advanced support for Arm-based hardware platforms across lab and data center environments in Austin, Texas. The role focuses on hardware bring-up, validation, and troubleshooting of complex AI compute platforms including server blades and rack-scale infrastructure.

You will collaborate with engineering and data center teams to ensure reliability and performance of next-generation AI systems, mentor junior staff, and

Qualifications

• Bachelor’s degree in Electrical/Computer Engineering, Computer Engineering, Computer Science, or related discipline.
• 7+ years experience with server hardware architectures and board-level debugging.
• Experience analyzing system logs, hardware telemetry, and power/thermal metrics.

Responsibilities

• Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure.
• Support engineering bring-up activities, including component validation and firmware interaction testing.
• Diagnose system-level failures involving thermal behavior, power anomalies, network configuration, and BIOS/BMC issues.
• Collaborate with server engineering teams to perform root cause analysis and propose corrective actions or design improvements.
• Support deployment and rollout of next-generation hardware platforms through structured validation and qualification cycles.
• Interface with facilities and infrastructure teams to understand environmental factors impacting system reliability.
• Develop and maintain SOPs, troubleshooting guides, and validation documentation.
• Provide guidance and mentorship to junior technicians and engineers on troubleshooting methodologies and hardware diagnostics.
• Participate in on-call rotations or off-hours support during critical milestones.

Skills

Server hardware

Board-level debugging

Python

Bash

Telemetry analysis

HPC systems

Rack-scale infrastructure

Root-cause analysis

Education

Bachelor’s degree in Electrical/Computer Engineering or related

Tools

Python

Automation tools

Job description

Graphcore seeks a Senior Systems or Staff Hardware Engineer to provide advanced support for Arm-based hardware platforms across lab and data center environments in Austin, Texas. The role focuses on hardware bring-up, validation, and troubleshooting of complex AI compute platforms including server blades and rack-scale infrastructure.

You will collaborate with engineering and data center teams to ensure reliability and performance of next-generation AI systems, mentor junior staff, and