Senior AI Behavioral Scientist & Product Analyst

Extreme Networks; Town of Texas (WI); On-site; USD 120,000 - 200,000; Full time

Job summary

Extreme Networks in Austin, TX is seeking a Senior AI Behavioral Scientist & Product Analyst to evaluate and optimize AI agents and autonomous systems. You will use HCI, behavioral research, and analytics to inform product decisions and improve user experiences while linking insights to retention and revenue.

In this mid-level role, you’ll design studies, instrument data, run A/B experiments, and collaborate with product, engineering, and design teams to create dashboards and actionable

Qualifications

• Prior experience evaluating AI systems, ML models, chatbots, or autonomous agents.
• 4+ years of professional experience in user analytics, product analytics, behavioral research, or HCI research roles.
• Strong foundation in HCI principles and behavioral science fundamentals.

Responsibilities

• Design and conduct behavioral studies to evaluate AI agent performance across usability, task completion, error recovery, and user satisfaction.
• Develop user analytics frameworks to track AI agent effectiveness and KPIs for trust and task completion.
• Evaluate AI agents across performance dimensions: accuracy, latency, cost, scalability, and robustness.
• Translate findings into actionable product recommendations and roadmaps; create dashboards and narratives for stakeholders.

Skills

AI systems evaluation

User analytics

HCI principles

SQL

Python/R

A/B testing

System thinking

Communication

Education

Graduate degree in psychology, HCI, behavioral science, statistics, or related field

Tools

Amplitude

Mixpanel

Looker/Tableau

Snowflake

dbt

Job description

Extreme Networks in Austin, TX is seeking a Senior AI Behavioral Scientist & Product Analyst to evaluate and optimize AI agents and autonomous systems. You will use HCI, behavioral research, and analytics to inform product decisions and improve user experiences while linking insights to retention and revenue.

In this mid-level role, you’ll design studies, instrument data, run A/B experiments, and collaborate with product, engineering, and design teams to create dashboards and actionable