Senior AI Architect, Conversational AI – Remote

Twilio; United States; Remoto; USD 292.000 - 406.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity plan

401(k) retirement plan

Paid time off

Parental leave

Healthcare

Descrizione del lavoro

Twilio is seeking a Sr AI Architect - Conversation AI for a remote US-based role. You will shape Twilio’s AI capabilities across the data ecosystem and scale its customer-facing AI features such as conversational memory and enterprise knowledge.

You will define long-term technical vision, establish guardrails, and drive cross-organizational initiatives, balancing research with production-ready, compliant systems. This role blends leadership with hands‑on engineering and mentorship.

Competenze

• 15+ years of software engineering with 6+ years in production ML systems at platform level.
• Deep expertise in production ML/AI systems including transformers and vector stores.
• Strong communication and mentoring abilities with cross-organizational impact.

Mansioni

• Define and drive a long-term AI/ML architectural vision aligned with Twilio’s business goals.
• Own the strategic roadmap for ML/AI Ops platform and tooling across the organization.
• Evaluate and implement modern LLM architectures, RAG systems, and inference optimization techniques.
• Lead architecture for agentic AI systems including orchestration, reasoning, tool usage, and contextual grounding.
• Stay current with advancements in LLMs, agent frameworks, and AI infrastructure.

Conoscenze

ML Ops

LLM Ops

Transformer models

Cloud services

Mentorship

Cross-functional collaboration

Communication

Formazione

Master’s or Ph.D. in Computer Science / ML / Data Science

Strumenti

AWS

GCP

Azure

LLM orchestration

Descrizione del lavoro

Twilio is seeking a Sr AI Architect - Conversation AI for a remote US-based role. You will shape Twilio’s AI capabilities across the data ecosystem and scale its customer-facing AI features such as conversational memory and enterprise knowledge.

You will define long-term technical vision, establish guardrails, and drive cross-organizational initiatives, balancing research with production-ready, compliant systems. This role blends leadership with hands‑on engineering and mentorship.